Mercedes-Benz of Fort Washington

Excellent all the way My car had a problem with suspension. The problem was fixed and the service was spactacular and amazing and I have nothing but praise . Everything was My car had a problem with suspension. The problem was fixed and the service was spactacular and amazing and I have nothing but praise . Everything was done in a timely manner More

Length of Time My vehicle took 30 days to be completed. My representive did keep me informed, but the length of time was to long. I was only compensated with a credi My vehicle took 30 days to be completed. My representive did keep me informed, but the length of time was to long. I was only compensated with a credit for future service at the dealer. More

Service with a smile Have dealt with Ryan K in the past and he has always been the consummate professional Always makes me feel special, a member of his family. Have dealt with Ryan K in the past and he has always been the consummate professional Always makes me feel special, a member of his family. More

Review As always, friendly, professional service. Service staff is always quick and caring, no matter what you are there for. I have never experienced nice As always, friendly, professional service. Service staff is always quick and caring, no matter what you are there for. I have never experienced nicer service. More

Great Experience! Iran Fyffe was the Best...he had one shot to get me interested in working with Fort Washington Dealership and he came through with flying colors. Iran Fyffe was the Best...he had one shot to get me interested in working with Fort Washington Dealership and he came through with flying colors. More

Felt like a Queen. Our sales person, Isaac Marlowe, was competent, energetic, and willing to help us in any way to get our 300C sedan. My situation occurred because I w Our sales person, Isaac Marlowe, was competent, energetic, and willing to help us in any way to get our 300C sedan. My situation occurred because I was in an awful car accident and my car was totaled. It took only one day for me to drive away from Ft Washington in my new car. The entire Ft Washington staff were helpful and pleasant. I have always used Ft Washington for service but this was my first car purchase. I’m so glad that they are nearby! Isaac really went to bat for us to get a great deal that would work for us. Plus, he explained all the neat features the car had and followed up twice after we drove away. Great experience all around More

Eccellent service consulatnt Professional, accommodating, on time and providing the loaner car. this twenty five words requirement is ridiculous. I do not have the time to sit do Professional, accommodating, on time and providing the loaner car. this twenty five words requirement is ridiculous. I do not have the time to sit down and compose an essay on your GREAT service. I have been using R&S service for 33 years and that shoukd be a good testimonial.. More

Best Service Visit When I dropped off car it took 5 minutes Getting into a rental took 5 minutes Picking up my car took all of 10 minutes Service Dept is very effi When I dropped off car it took 5 minutes Getting into a rental took 5 minutes Picking up my car took all of 10 minutes Service Dept is very efficient More

Satisfied with service Came in for what turned out to be a defective battery. They fit me in and satisfactorily resolved the problem. I was a bit annoyed to find out that my Came in for what turned out to be a defective battery. They fit me in and satisfactorily resolved the problem. I was a bit annoyed to find out that my key battery needed to be replaced. I just had scheduled maintenance two weeks earlier and this should have been done at that time. Makes me wonder how thorough the maintenance was More

Great dealership This is my 15th Mercedes Benz. The transaction was very smooth and quick. Luxury service from the start to the finish. I will be getting another one i This is my 15th Mercedes Benz. The transaction was very smooth and quick. Luxury service from the start to the finish. I will be getting another one in a month or two. Thank you, Paul Wu for your great service. More