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Mercedes-Benz of Ft. Lauderdale

Fort Lauderdale, FL

4.6
796 Reviews

2411 South Federal Hwy.

Fort Lauderdale, FL

33316

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796 Reviews of Mercedes-Benz of Ft. Lauderdale

October 17, 2023

I've owned many MB, but after relocating to Miami, the service at MB Miami was so horrendous that I vowed to never buy one down here again. I then decided to drive an extra hour to goto MB Lauderdale wher More

by jlw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hipolito Vazquez
Oct 20, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 12, 2023

Thanks to the Director Mary and my Representative Xavier my Mercedes GLB 250 has been fixed. Their Customer Service was top notch and I’m greatful. More

by cheria37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Director Mrs. Mary. Representative Xavier
Oct 14, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 28, 2023

It is a good place to purchase cars, stuffs here are kind and nice. Jason helps me to get what I want, I will get next car in same store. More

by luanyuyang01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dutton
Oct 01, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 24, 2023

People are very nice and kind technicians are excellent. I completely satisfied with the service More

by Gardy floreal
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance guy
Sep 25, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 23, 2023

At 8,000 miles on my brand new C300 I raised concern about my tires making excessive noise. I been told to buy new tires!!!! no other solution. After several attempts to speak to the general manager I w More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Giff Hummel
Sep 25, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Fort Lauderdale. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

September 18, 2023

James my service advisor was outstanding during my visit for repairs.Kept me updated the entire time my car was at your dealership More

by Regine729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Sep 18, 2023 -

Regine729 responded

James is an asset to the Fort Lauderdale service team

Sep 18, 2023 -

Regine729 responded

Mercedes-Benz of Ft. Lauderdale Sep 18, 2023 Regine729 James my service advisor was outstanding during my visit for repairs.Kept me updated the entire time my car was at your dealership Regine729 responded publicly on 9/18/23 3:20 PM James is an asset to the Fort Lauderdale

September 12, 2023

James Rubio and his team always welcome me with a smile and always to help . Always get me an Uber . More

by francoisedk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rubio
Sep 16, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Fort Lauderdale. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2023

The staff was very friendly and the service provided was excellent. I did not have to wait around and when I picked up my car, the exit process was seamless. More

by EC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romario
Sep 16, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 11, 2023

My go to dealership for all my needs for my 2007 E class car,very pleased with the service over the yesrs. Thank you! More

by muddysue
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Ferraro
Sep 15, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

September 11, 2023

I’ve purchased 5 Mercedes Benz in the last 10 years. This is the worst car buying experience by far. There is paint on the vehicle discovered after purchase that the dealer wants to charge me to repair, More

by Nbecton94
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tommy (sales)
Sep 15, 2023 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Please call our General Manager at (954) 949-0623 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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