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Mercedes-Benz of Grapevine
Grapevine, TX
1,728 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 1,728 reviews
April 05, 2024
Jake was absolutely incredible! Super knowledgeable, and really dedicated himself to help me find the perfect new car! Jake was SUPER transparent about everything and never made me Super knowledgeable, and really dedicated himself to help me find the perfect new car! Jake was SUPER transparent about everything and never made me feel like I was just another commission, he truly made it feel like a good friend helping make my car choosing and buying experience amazing! Jake made my experience so much more amazing, I’ll always refer anyone looking for a Mercedes to this dealership and to him! More
by Brianna
Employees Worked With
Helpful April 03, 2024
Marco got me into my first Mercedes almost ten years ago and I’ve felt safest in his hands ever since. My husband and I both only see Marco when it’s time for a new vehicle because we know he’ll take care o and I’ve felt safest in his hands ever since. My husband and I both only see Marco when it’s time for a new vehicle because we know he’ll take care of us. He’s consistently made it a simple, easy, and wonderful experience and we won’t go anywhere else. Marco goes above and beyond and I will continue to refer anyone to him. Avondale has a great selection and everyone we spoke to was courteous and genuinely kind. My daughter was made comfortable in the play room and loves the hot chocolate! Marco just takes it a step further and knocks it out of the park with the experience he provides. We are clients of his for life. Oh and the car is wonderful, I absolutely love my EQE, thank you!! More
by Josie
April 02, 2024
Everything was smooth and Dyan was really helpful and flexible with the whole process. We really appreciate the extra effort she put in for us and recognized what was important for us. Even though the de flexible with the whole process. We really appreciate the extra effort she put in for us and recognized what was important for us. Even though the dealership was really far from us we were glad we did business with them. All smiles all the time! More
by Sarthak
Employees Worked With
Other Employees :
Joey (not sure of the full name) 5 stars to him too
April 01, 2024
Casey and the team at Mercedes-Benz Grapevine were timely, efficient and very professional. I will be a customer for life. timely, efficient and very professional. I will be a customer for life. More
by Kristi_mcnatt
Employees Worked With
April 01, 2024
The entire process was awesome. Stress free and I was provided with options that fit my budget. Stress free and I was provided with options that fit my budget. More
by ivAn
Employees Worked With
March 29, 2024
Shola is so kind and always works hard for the customers concern and desire . I always get a great deal. concern and desire . I always get a great deal. More
by Paula
Employees Worked With
March 28, 2024
Very professional, and thorough! The BEST in customer service! Made the entire process a very positive experience! The BEST in customer service! Made the entire process a very positive experience! More
by Melissa Frantz
March 28, 2024
The best buying experience I’ve ever had. They are great to work with . I would buy from them again. They are great to work with . I would buy from them again. More
by cindy
