Mercedes-Benz of Hagerstown

Buying a Used Mercedes The staff was very professional and helpful with the entire process of testing driving, providing information, and purchasing a car. I have been very The staff was very professional and helpful with the entire process of testing driving, providing information, and purchasing a car. I have been very happy with the dealership and very happy with the car! More

MB of Hagerstown where Professionalism and Courtesy Meet My brief encounter with the staff at MB of Hagerstown was very impressive. Very informative and attentive to all my questions and concerns. They are My brief encounter with the staff at MB of Hagerstown was very impressive. Very informative and attentive to all my questions and concerns. They are patient, and provide a very relaxed car shopping experience. I would highly recommend anyone looking for a new or used vehicle to take a few minutes and check them out. More

Buying a used Jeep Wrangler I had spoken with the Rob Edmonds at Mercedes Benz of Hagerstown about a used Jeep Wrangler they had recently listed. I made an appointment to see and I had spoken with the Rob Edmonds at Mercedes Benz of Hagerstown about a used Jeep Wrangler they had recently listed. I made an appointment to see and drive the Jeep on July 1, 2015. Rob was there at the appointed time with the vehicle ready for me to see. The vehicle was more than I had hoped for and after as short drive I was convinced I wanted to complete the purchase. We went back to the show room and and within a matter of minutes we had agreed on the price. Rob was able to quickly complete the transaction including arranging financing. There was no "strong arming" or pressure of any sort which is a characteristic of a dealership that I admire. Within two hours the details were complete and I was able to happily drive off in my newly acquired Jeep. I would highly recommend this dealership and Rob Edmonds and the remainder of the staff that I dealt with. David McElfresh 60 Brookline Drive Charles Town, WV 25414 More

Best Dealership Ever! I recently purchased my second C300 from Barry London. He is by far the best car salesmen I have ever worked with. He can tell you anything about any I recently purchased my second C300 from Barry London. He is by far the best car salesmen I have ever worked with. He can tell you anything about any feature on any car in the lot. He also goes above and beyond to get you exactly what you want. The best thing about Barry is that he will give you an honest opinion on anything you ask, unlike most car salesmen that will tell you whatever they think you want to hear in order to close the deal or make more money. Everyone at this dealership is extremely friendly and helpful. If you are looking for a great car, great deal, and great buying experience, go to this dealership! More

Hope to go backfor another purchase someday! Chandra and Nikole were unsurpassed in their efforts to meet my needs. I left the dealership having no doubt I got an excellent product for an excell Chandra and Nikole were unsurpassed in their efforts to meet my needs. I left the dealership having no doubt I got an excellent product for an excellent price. I purchased a use 2007 E350 and these ladies helped ensure I got the price I was looking for within my budget. At one point, we were within 5 dollars of my monthly budget requirement and I told them I simply could not go over, even by a penny. They completely understood and found a way to meet my needs to my satisfaction. The dealership itself is clean and pleasant and the car was exactly as advertised....zero surprises from beginning to end. If car buying were a weekly event like grocery shopping, this would be my weekly go-to 'store'. More

Best car buying exprience ever! My husband and I purchased a new GLA250 from Barry London and I have to say it was the easiest, best, most comfortable experincing purchasing a vehicl My husband and I purchased a new GLA250 from Barry London and I have to say it was the easiest, best, most comfortable experincing purchasing a vehicle I have ever had. Barry was so helpful and knowledgable about all the safety features, bells and whistles, and technical information on our new GLA. No pushing, no hassles, just a great all around salesman. Thank you Berry and everyone else involved in putting me into my new beauty! More

New car purchase We just purchased our 4th Mercedes from the dealership. Mike always goes the extra mile and makes sure all details are taken care off. The entire st We just purchased our 4th Mercedes from the dealership. Mike always goes the extra mile and makes sure all details are taken care off. The entire staff as well as thye service department are wonderful and always there for us. More

Car buying as it should be - hassle free! From the start of this car buying experience I was surprised at how easy it was to do business with this dealership. They listed their exceptional car From the start of this car buying experience I was surprised at how easy it was to do business with this dealership. They listed their exceptional cars with accurate pictures showing all the important details leaving nothing to the imagination. Their professional sales people followed up and sent additional details at my request. They cheerfully answered all my questions and went out of their way to help facilitate this purchase. From helping me arrange travel to their facility, booking a hotel and picking me up from my location and transporting me to their dealership they were professional at every step making my car buying experience truly exceptional. This was one of the few experiences where the quality of the vehicle matched the quality of the service. I paid a very fair price for an exceptional car, was treated with the utmost respect and the dealership's staff made it a very enjoyable experience. I highly recommend this dealership and especially Rob Edmonds for a truly exceptional buying experience! Topping off a new ML550 purchase with a extra large box of Chocolate made this experience exceptional for my wife as well! More

Excellent Experience! Mike made our first purchase of a Mercedes-Benz easy and painless! In fact, the entire staff was wonderful.......very fast to follow up with any ques Mike made our first purchase of a Mercedes-Benz easy and painless! In fact, the entire staff was wonderful.......very fast to follow up with any questions we had prior to coming in - Nikole even sent us a video she took of a car we were considering. Everyone we interacted with was genuinely nice and professional. We would recommend Mercedes-Benz of Hagerstown to our friends and family! More

Excellent Customer Service! Chandra is a fantastic sales consultant! Very personable, friendly, & professional. She answered all my questions and went above and beyond to match m Chandra is a fantastic sales consultant! Very personable, friendly, & professional. She answered all my questions and went above and beyond to match me to the right vehicle with the right payment. Justin was great with answering questions and running numbers. In fact everyone I came into contact with at the dealership was fantastic. I highly recommend Chandra and Mercedes Benz of Hagerstown to anyone in the market for a vehicle! More