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Mercedes-Benz of Hagerstown
Hagerstown, MD
2,349 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?**
It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance.
Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service.
Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated.
Justin Harbert
General Manager
Mercedes-Benz of Hagerstown
301-733-2301
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 2,349 reviews
December 11, 2023
I’ll definitely recommend Mercedes of Hagerstown. The whole staff is fantastic!! If you’re looking to purchase, ask for Kyle, he’s fantastic!! He goes above and beyond to make sure you get exactly wh The whole staff is fantastic!! If you’re looking to purchase, ask for Kyle, he’s fantastic!! He goes above and beyond to make sure you get exactly what you’re looking for. Trust me, you won’t regret it!! More
by kryslyons
Employees Worked With
Helpful November 29, 2023
Kyle Swanson was GREAT very informative and kind. He was helpful in everything we needed He was helpful in everything we needed More
by HIT50N08
Employees Worked With
November 25, 2023
BARRY LONDON OF MERCEDES-BENZ OF HAGERSTOWN MARYLAND IS THE QUINTESSENTIAL EPITOME OF BOTH CLASS AND PROFESSIONALISM THE QUINTESSENTIAL EPITOME OF BOTH CLASS AND PROFESSIONALISM More
by scotteagle2016
Employees Worked With
November 19, 2023
One of the best vehicle buying experiences we have had, enjoyable but top rated dealership. enjoyable but top rated dealership. More
by krista.g.leggett
November 17, 2023
Barry London is a very professional and knowledgeable. He is a major asset to Mercedes Benz of Hagerstown. We always have an excellent buying experience at this dealership. i He is a major asset to Mercedes Benz of Hagerstown. We always have an excellent buying experience at this dealership. i More
by lzentz
Employees Worked With
November 09, 2023
My experience with the Sales Department at Mercedes Benz Hagerstown was excellent. During my first visit, I was treated with respect and not pressured, even though I advised the sales representative (Barry Hagerstown was excellent. During my first visit, I was treated with respect and not pressured, even though I advised the sales representative (Barry London) that I was not purchasing that day. Several weeks later when I made the decision to purchase my first Mercedes Benz, Barry guided me through the entire process with professionalism and an exceptional knowledge of the vehicle. Everyone I’ve dealt with during the Sales process has made this the best experience I’ve ever had buying a vehicle. I definitely recommend this dealership to anyone interested in buying a new or used vehicle. More
by MAB62
Employees Worked With
November 07, 2023
We purchased two different vehicles from Mr. Rob Edmonds in 2019 and 2023 respectively. Mr. Rob Edmonds Means trust, customer care, value, and respect to me and my family. If I need to buy anoth Rob Edmonds in 2019 and 2023 respectively. Mr. Rob Edmonds Means trust, customer care, value, and respect to me and my family. If I need to buy another car, I would buy it from him. Thanks Rob for all of your assistance. More
by Keyvash
Employees Worked With
November 03, 2023
A truly great dealership. Fair and honest in pricing their services and willing to go the extra mile to satisfy their customers. A lot of Mercedes-Benz dealerships have dubi Fair and honest in pricing their services and willing to go the extra mile to satisfy their customers. A lot of Mercedes-Benz dealerships have dubious reputations, but not Mercedes-Benz of Hagerstown. Always helpful, always courteous. Always professional. Nick, Lisa, and Elizabeth make taking my car in for servicing a pleasure. More
by JettaRed
October 31, 2023
Mr. Barry Landon gave John and I superior service, was very knowledgeable about the vehicle and showed us the differened function on the vehicle. I would recommend him to anyone that is in the market for very knowledgeable about the vehicle and showed us the differened function on the vehicle. I would recommend him to anyone that is in the market for a nice Mercedes. More
by dag4742
Employees Worked With
October 30, 2023
Our fourth Mercedes since 2007. Many, many miles of pleasure! Barry made sure our every question was answered. But kudos to everyone there that makes our driving experiences very p Many, many miles of pleasure! Barry made sure our every question was answered. But kudos to everyone there that makes our driving experiences very positive. I only have kind words to describe our experience with Barry and Mercedes-Benz of Hagerstown. More
by bearkatz
Employees Worked With
