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Mercedes-Benz of Henderson

Henderson, NV

4.8
1,270 Reviews

925 Auto Show Drive

Henderson, NV

89014

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Showing 1,270 reviews

April 08, 2021

all aspects of service was great: appointment ease, service advisor Will, valet pickup and delivery as well as the actual service and car wash thank you More

by gboyer27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
valet alex and roberto, Will Bane
Apr 09, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for choosing Mercedes-Benz of Henderson service department. Our team is delighted to hear about the exceptional experience with Will and the team. We look forward to serving you again at your next scheduled service interval. Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

April 07, 2021

Jordan has been attentive and personable each and every time I've interacted with him. Always professional and informative and has gone out of his way to help. More

by jt3875
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Blankmeyer
Apr 08, 2021 -

Mercedes-Benz of Henderson responded

Hello, Our team was elated to read that Jordan took fantastic care of you by being attentive, personable, professional and navigating you through such a wonderful service experience! We are incredibly grateful to have earned your business and truly hope to have you as a lifelong loyal customer too! Please feel welcome to contact us anytime! Best, Your Friends and Family at Mercedes-Benz of Henderson

April 07, 2021

Scott and Johnny were very helpful and considerate with the long distance purchase of the car for my parents. Thank you so much for making this experience easy. More

by Mjaccj@6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Lee Tillman, Scott Ackerman
Apr 08, 2021 -

Mercedes-Benz of Henderson responded

Hello, Guest satisfaction is important to us and we could not be more pleased to have you complement our level of service by rewarding us with your 5 star rating and genuine feedback! Our team is truly grateful for opportunity to assist you with an seamless purchase experience to helping your parents find the perfect vehicle! Thank you for your genuine recommendations for both Scott and Johnny! Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

Apr 10, 2021 -

Mjaccj@6 responded

Very happy with excellent service from Johnny and Scott. They were very helpful with the long distance purchase for my parents. Thank you!

April 07, 2021

Always an easy process to set up an appointment for service. Easy drop off if my vehicle and with Will always pleasant snd professional. My vehicle was well taken care of! More

by Alc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Bane, Dave Leslie
Apr 08, 2021 -

Mercedes-Benz of Henderson responded

Hello, Guest satisfaction is important to us and we could not be more pleased to have you complement our level of service by rewarding us with your 5 star rating and recommendations! Our team is truly grateful for your patronage and the opportunity to serve you! Best, Your Friends and Family at Mercedes-Benz of Henderson

April 05, 2021

Very friendly and I was helped right away. I am happy with my purchase and they were great to help me out by driving the vehicle to my home even though I live 30 mins away. That was much appreciated sinc More

by TW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Lopez, Lisa Ortega
Apr 07, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for choosing Mercedes-Benz of Henderson! It is our top priority to give guests an outstanding experience. It was our pleasure to personally deliver your vehicle and assist you getting things all set up. We are truly flattered to hear that. Our team of experts are thrilled to know of the great efforts put forth during your purchase experience and appreciate you complementing our level of service. We look forward to welcoming you back soon! Congratulations on your new Mercedes-Benz! Kind Wishes, Your Friends and Family at Mercedes-Benz of Henderson

April 02, 2021

I appreciated the salesman John as he treated us well. He explained the benefits of the GLC and the warranty. Lisa went over the DMV section and did a great job explaining the controls of the vehicle. Felt r More

by Chingstahl83
Recommend Dealer
Yes
Employees Worked With
John Broadbent, Lisa Ortega, David Bagheri
Apr 02, 2021 -

Mercedes-Benz of Henderson responded

Hello, Congratulations on your purchase and thank you for the 5 star rating! We take great pride in serving our guest well, and strive to provide all the needed information to help our guests find the perfect vehicle. It is truly wonderful to have your kind feedback regarding your amazing, professional & friendly purchase experience with John, Lisa & our sales professionals! We hope you enjoy every mile in your new Mercedes-Benz! congratulations! Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

April 02, 2021

Best customer service ever, everyone was helpful knowledgeable and made us comfortable. By the time we finished we felt like old friends. I would highly recommend working with these guys if you are More

by mv.gordy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rainone, Sebastian Matyjaszczyk
Apr 06, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you so much for your awesome review and 5 star rating! Our team was very pleased to read that both Sebastian & Michael went above & beyond to make you feel comfortable and treated you like family! We are truly grateful for your business and recommendations! ! Congratulations on your new Mercedes-Benz! Enjoy every mile! Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

April 02, 2021

I never have a complaint when dealing with this dealership. I have dealt with Mr. Will Bane on many occasions, this young man never ceases to amaze me. He is a stickler for details, remembers ou More

by jburr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Bane
Apr 06, 2021 -

Mercedes-Benz of Henderson responded

Hello, Wow! We loved reading your genuine and excellent sediments for Will Bane and the awesome level he provides you! On behalf of our entire team, we thank you for posting your review and mentioning Will! He is truly one of the best in the business, and we're happy to hear he is your advisor! We look forward to your next scheduled service with Will! Kind Wishes, Your Friends and Family at Mercedes-Benz of Henderson

April 01, 2021

Very professional. They answered all my questions and made the whole process smooth and painless. I highly recommend them thanks very much. We are enjoying the car immensely. More

by Don Lambert
Recommend Dealer
Yes
Employees Worked With
Lisa Ortega
Apr 02, 2021 -

Mercedes-Benz of Henderson responded

Hi Don, Thank you for allowing Lisa and our Mercedes-Benz of Henderson team the privilege to assist you during your quest for your beautiful Mercedes-Benz! Our team could not be more touched to have your genuine sediments & we are beyond grateful to consider you part of our Fletcher Jones family! Thank you for allowing us the opportunity to earn your business! With Sincere Gratitude, Your Friends and Family at Mercedes-Benz of Henderson

April 01, 2021

Excellent customer service!! I typically go to California for the B service because it is less expensive, but I have grown to trust Will Bane. I also used the pick up service for the first time. The person More

by uclarxgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Bane
Apr 01, 2021 -

Mercedes-Benz of Henderson responded

Hello, It's really rewarding hearing that Will Bane was able to assist and provide you with outstanding service throughout your most recent visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Providing a loaner vehicle is just one of the many perks we offer to our guests. We are grateful for your business and we look forward to serving you for many more years to come! Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

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