Mercedes-Benz of Hilton Head

Efficient and informative Thoughtful and concerned about my experience as customer at all stages of transaction my experience as customer at all stages of transaction More

Excellent service, well organized , staff very good, well pleased, will be back,, basically well pleased pleased, will be back,, basically well pleased More

MBHH has always been professional and places the customer first! The service department specifically, including the MB Techs will engage with you and make you feel comfortable about anything and everything. first! The service department specifically, including the MB Techs will engage with you and make you feel comfortable about anything and everything. If something doesn’t seem right they will bring up concerns, and are honest regarding everything. The techs level of experience and knowledge are top notch. The Parts dept has always come through and gone above and beyond for anything I’ve needed or tried to find, just truly professional all around. MBHH is welcoming and has smiles all around, with the attitude of customer first, Not just “car dealership”! Zach in Service and Brian in parts = Caring and love for their job! Thank you all for everything!! More

This dealership was very courteous & helpful . I felt comfortable that they would complete the service timely &. professionally I felt comfortable that they would complete the service timely &. professionally More

Short-handed, not enough sale reps. Well, that's their reasoning. I know it will be difficult to tell who's coming or going, but theirs, this female rep who seems to ignore us seve Well, that's their reasoning. I know it will be difficult to tell who's coming or going, but theirs, this female rep who seems to ignore us several passes by to finally stop to greet and assist the couple standing next to us (which came in after), yeah of course they were of the same Race. And yes, that bothers me. My wife and I were leaving until the rep who were seated and serving other customers, stood up to help us, and appointed another person to assist us. "Just to say one bad Apple can spoil your ratings" More

Great customer service … got us in quickly and diagnosed are problem and got it fixed are problem and got it fixed More

Mercedes Benz of Hilton head did a great job on my car. They were very professional and did my car in record time. They were very professional and did my car in record time. More

Efficient and professional. Was later than time quoted but all was done neatly. Provided all documentation of service provided and suggested areas of concern Was later than time quoted but all was done neatly. Provided all documentation of service provided and suggested areas of concern More

Melissa was a great help in getting my car serviced. She is a very valued asset in todays non human service approach. She is a very valued asset in todays non human service approach. More

Good results. All personne competent, professional and courteous. Will stick with MB and MB Hilton Head. All personne competent, professional and courteous. Will stick with MB and MB Hilton Head. More