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Mercedes-Benz of Hoffman Estates - Service Center

Hoffman Estates, IL

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303 Reviews

303 Reviews of Mercedes-Benz of Hoffman Estates - Service Center

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July 21, 2020

Very pleased with the service. Very nice personnel. Quick service and quality job. Peter went above and beyond in time critical for service of my sprinter. More

by D.JANICZEK
Recommend Dealer
Yes
Employees Worked With
Peter Ciesielski
July 21, 2020

If won’t submit any reviews if you keep asking to completes a 25!word review. It is too long!!!!!! Otherwise dealership and staff in all departments are top professionals and I highly recommend th More

by JO_HO
Recommend Dealer
Yes
Employees Worked With
Tom Herwehe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Palmer
Sep 03, 2020 -

Mercedes-Benz of Hoffman Estates responded

We really appreciate the time your spent to share your story and also for the great review. Cheers!

July 20, 2020

Service A Schedule Fit me in last minute due to scheduling not making it from Corporate down to the dealer. They were efficient, and excellent to work with, Will be retu More

by CAMERON.KYLE.J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Price
Sep 03, 2020 -

Mercedes-Benz of Hoffman Estates responded

Cameron, the biggest compliment we could receive is to see you again. Thank you for your trust. Welcome to the Zeigler family!

July 20, 2020

Wojtek was a pleasure to work with as always! I brought my E class in for the a5 service, Wojtek explained what that service involved and work to find the best solution for me! More

by Matt
Recommend Dealer
Yes
Employees Worked With
Wojciech Rogoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Mercedes-Benz of Hoffman Estates responded

Matt, we appreciate you trusting your investment with us. Thank you for the 5-star review!

July 18, 2020

Great customer service I always come to this dealership Great customer service I always come to this dealership even i live in downtown He always provides great customer service Thank you so much jul More

by LOTUSJHLEE
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2020

Great experience from beginning to the end! Robert was extremely knowledgeable, professional and honest with his approach and walking me through the whole process! Ziegler Mercedes Benz Hoffman Estates is More

by FRANKPAGANIS
Recommend Dealer
Yes
Employees Worked With
Robert Fragoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2020

Very pleasant and efficient. Everyone from service to office are excellent and proficient. I brought my car in for scheduled maintenance and I was taken care of in a pleasant and professional manner. The More

by Edyta J
Recommend Dealer
Yes
Employees Worked With
Wojciech Rogoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Girls in the office
July 16, 2020

I am a long time customer of MW since 2000 and I very satisfied with them, you are almost there keep working on it good luck More

by ESANJUAN922
Recommend Dealer
Yes
Employees Worked With
Robert Fragoso
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2020

Timeliness of response. Courtesy is the key to my using any place to service my car. I also service the car where I bought it More

by ZBONJE
Recommend Dealer
Yes
Employees Worked With
Matthew Price
July 16, 2020

Omar is excellent and is all the folks who took care of our vehicle. Having a twenty five word minimum is rather silly ya think? More

by john445
Recommend Dealer
Yes
Employees Worked With
Omar Zeigler