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Mercedes-Benz of Houston North

Houston, TX

Overview
Reviews
Vehicles
4.5
716 Reviews
Call Dealership (888) 829-1308

17510 I-45 North Freeway

Houston, TX

77090

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Showing 716 reviews

January 21, 2024

Salesman was very responsive and prompt in offering help and support. He was able to answer inquiries and helped with recommendations. More

by ambeju2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anele, Jaja
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Jan 24, 2024 -

Mercedes-Benz of Houston North responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston North. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
January 19, 2024

The sales representative for Mercedes-Benz of Houston North was not pushy, they did a follow up check on me and the vehicle More

by M_uyi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamran Koohpaee
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Jan 22, 2024 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
January 18, 2024

Stanley was a pleasure to work with. He explain features of my vehicle to me and the mechanical aspects of my vehicle I greatly appreciate that. This buying experience felt more personab More

by tiffani_evonne319
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stanley
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Jan 22, 2024 -

Mercedes-Benz of Houston North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Houston North! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
January 17, 2024

Wonderful service Venice was very sweet she was prompt fast and got us in and out quickly with a new car More

by Andra.nethery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Venice
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Jan 20, 2024 -

Mercedes-Benz of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

Helpful
January 12, 2024

Amazing people and staff and great collection they made me feel comfortable with the pitches More

by mejia.daniel91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamran
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Jan 15, 2024 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Helpful
January 09, 2024

Very satisfying with the service, excelent service, attention and the dealership is very interesting if you are looking for a new car More

by ecampos_88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Jan 12, 2024 -

Mercedes-Benz of Houston North responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
January 09, 2024

Friendly and ready to help you find your car. I worked with Xavier Vargas, and I recommend him as your salesperson to go. More

by rocio.mesia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
xavier vargas
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Jan 12, 2024 -

Mercedes-Benz of Houston North responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
January 08, 2024

Customer service can be rude at times which is definitely a turn off. I only go since the location is close More

by rolling.knacks.0n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Jan 11, 2024 -

Mercedes-Benz of Houston North responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8970 to discuss what we can do to help.

Helpful 2
January 05, 2024

Jason Fleeks takes great pride and is very knowledgeable. Exceptional Service here at the service department. More

by mskena15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fleeks
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Jan 07, 2024 -

Mercedes-Benz of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
January 05, 2024

I came to the dealership to get my plates and had a review of some features of my car. All went well and I received an update on my vehicle’s features. More

by R. Ceritelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jan 08, 2024 -

Mercedes-Benz of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

Helpful
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