Mercedes-Benz of Jacksonville

Absolutely wonderful service. They picked up our GLC 300 for the 1-year maintenance, left us a free replacement, and returned our car the next day. They also fixed our only (min They picked up our GLC 300 for the 1-year maintenance, left us a free replacement, and returned our car the next day. They also fixed our only (minor) problem with a software upgrade. Jonathan was great in keeping us posted all along the way. The valets were cool. All in all, a painless and rather pleasant experience. Arguably the best auto service we've ever had. And I've had nice cars since 1964. More

Great service from Dalton Langer. Timely infor shared and easy drop off and pick up. Car runs great. Timely infor shared and easy drop off and pick up. Car runs great. More

Always a great experience with this service center! (Drew and Alexis are great!!!!) Have you in and out in no time. (Drew and Alexis are great!!!!) Have you in and out in no time. More

The professional manner of all the personnel was excellent. Ali was very attentive and personable. I enjoyed meeting Ali and working with her. excellent. Ali was very attentive and personable. I enjoyed meeting Ali and working with her. More

Behar is outstanding, as always. Best customer service I have ever experienced. Very professional, courteous and appreciative of our business. Best customer service I have ever experienced. Very professional, courteous and appreciative of our business. More

The service team is kind, considerate and communicative. They really make you feel cared for. They really make you feel cared for. More

Micah is wonderful. He takes time to make you feel welcome. I have worked with other technicians there before, and I have not had the same experience. I was giving up on He takes time to make you feel welcome. I have worked with other technicians there before, and I have not had the same experience. I was giving up on coming there until Micah started assisting me. I have noticed that he is the same way with every customer. Thank you, Micah. I appreciate your help with getting my car sorted out. More

Micah was a friendly and competent service advisor. He efficiently got me checked in through the back log of customers for the morning. He was able to answer and resolve my questions and concerns in ti He efficiently got me checked in through the back log of customers for the morning. He was able to answer and resolve my questions and concerns in timely manner. More

VERY customer oriented. Rick was amazing!! He never wavered on his or his fellow employees ability. Very up front. Got us back to our trip in the sprinter and made us ver Rick was amazing!! He never wavered on his or his fellow employees ability. Very up front. Got us back to our trip in the sprinter and made us very happy. More

Very friendly service and knowledgeable staff. Car took longer than promised but was not an issue due to my loaner car for the service. Car took longer than promised but was not an issue due to my loaner car for the service. More