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Mercedes-Benz of Jacksonville

Jacksonville, FL

4.7
595 Reviews
Call Dealership (904) 724-1080
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10231 Atlantic Blvd

Jacksonville, FL

32225

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595 Reviews of Mercedes-Benz of Jacksonville

March 21, 2023

Outstanding service all around Will return to this dealership again They truly appreciate their customers More

by Puskasconsulting
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikki and Jorgos , Anna Sackel, Barry Lamb
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Mar 21, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Mercedes-Benz and Sprinter of Jacksonville team. Drive safely, and we hope to see you back!

Helpful
March 21, 2023

Jonathan was efficient ,very knowledgeable, and Super friendly as usual. The work was performed in a timely manner and within the time frame Jonathan had advised. More

by beachsidemtgserv
Recommend Dealer
Yes
Employees Worked With
Jonathan Hill
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Mar 22, 2023 -

Mercedes-Benz of Jacksonville responded

We're so glad to hear Jonathan's excellent service had a positive impact on you. His customer service and industry knowledge make him a valuable member of our team. We appreciate your continued business and will see you again soon at Mercedes-Benz and Sprinter of Jacksonville!

Helpful
March 21, 2023

Jag and Christina worked hard to make a good deal happen. Happy with the outcome. More

by dougschiffman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
christina do
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Mar 22, 2023 -

Mercedes-Benz of Jacksonville responded

We are glad to hear that Jag and Christina made a great team and found you an excellent deal. Thank you for working with us here at Mercedes-Benz and Sprinter of Jacksonville, Doug!

Helpful
March 20, 2023

Got a good priority but still took 3. 5 hrs to replace a front right wheel sensor. More

by bnorlando197
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Mong
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Mar 21, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for this feedback. While we appreciate your business, we are sorry that your visit took longer than anticipated. I assure you that we will use this feedback to work towards improving our efficiency in the future. If there is anything more we can do to assist you, or anything else you would like to share, please don’t hesitate to reach out. Thank you, Barry Lamb - General Manager - (904) 724-1080

Helpful
March 18, 2023

Everything associated with my service on March16-17 was outstanding. Richard, my Service Tech as attentive to all details. More

by Malcolmeverett718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Mar 20, 2023 -

Mercedes-Benz of Jacksonville responded

It's great to hear that Richard took such great care of you! Thank you for choosing Mercedes-Benz and Sprinter of Jacksonville and for sharing your experience. Safe travels ahead!

Helpful
March 18, 2023

I was very happy with my service advisor, and the welcoming, and courtesy I received during my visit. More

by Gundy1620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee McMillan
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Mar 20, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Mercedes-Benz and Sprinter of Jacksonville team. Drive safely, and we hope to see you back again down the road!

Helpful
March 17, 2023

My advisor- Behar Querimi has been outstanding every time I come to have service done. This dealership has outstanding experience for me. More

by cansecoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Behar Querimi
Report | Print
Mar 20, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for leaving Mercedes-Benz and Sprinter of Jacksonville this wonderful review and for trusting Behar and our team with your vehicle's care. It was our pleasure to assist you and perform your vehicle's service! Have a great day and keep us in mind for any future needs!

Helpful
March 17, 2023

I have been with Mercedes Benz since day 1 & i have all my services done here to my satisfaction More

by reddiva32216.de
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton, Josh Tanner
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Mar 20, 2023 -

Mercedes-Benz of Jacksonville responded

Thanks for the great review of Mercedes-Benz and Sprinter of Jacksonville! We appreciate your loyal business.

Helpful
March 15, 2023

Great customer service. Friendly and keeps you updated on the status of work being performed. Very busy place but well-organized and efficient. More

by pattyh.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Langner, service advisor
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Mar 15, 2023 -

Mercedes-Benz of Jacksonville responded

Thank you for the review, Patty! We are so glad to hear that you had a successful service experience working with the Mercedes-Benz and Sprinter of Jacksonville team. Drive safely, and we hope to see you back again down the road!

Helpful
March 15, 2023

Rick was very helpful and was able to process the checkin quickly and efficiently. I would definitely recommend him as a service advisor. More

by Mgandrade
Recommend Dealer
Yes
Employees Worked With
Rick Adams
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Mar 16, 2023 -

Mercedes-Benz of Jacksonville responded

We're thrilled Rick offered prompt professionalism that's earned your confidence! Thanks for all your support of Mercedes-Benz and Sprinter of Jacksonville. Safe travels, and we'll see you next time!

Helpful
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