Mercedes-Benz of Laguna Niguel

awesome experience 1 Duke Maltin help us thru the process of buying the vehicle we wanted and we are completely satisfied. The buying experience was great and will tell Duke Maltin help us thru the process of buying the vehicle we wanted and we are completely satisfied. The buying experience was great and will tell friends & family this dealership. More

Great experience This place has everything you'd expect in the Mercedes-Benz dealership. I found the car I want online then Steve assisted me with comparisons at the d This place has everything you'd expect in the Mercedes-Benz dealership. I found the car I want online then Steve assisted me with comparisons at the dealership. He was easy to work with and very helpful. At the end of the day I'm very happy with the purchase of my Mercedes-Benz. Thanks Steve Turner More

Above and Beyond Kosta went above and beyond to find us the perfect C250. Mind you it was one of the hottest days of the year and he was very courteous, Kept asking Kosta went above and beyond to find us the perfect C250. Mind you it was one of the hottest days of the year and he was very courteous, Kept asking us for water as we looked for the car. Adam in Finance was one of the most pleasant finance managers we dealt with. Both of the them made this a very pleasant experience. More

time from decision to leaving 6 hours Salesman was great but had no support. Saturday, known to be most popular day, no management help, no finance help, mats not even put in car before le Salesman was great but had no support. Saturday, known to be most popular day, no management help, no finance help, mats not even put in car before leaving 6 hours later. Decision fast and easy and then we waited. Third purchase and will not return or recommend. More

Mostly pleasant experience Salesman, Cory McCombs, is 5 star! Only issue was in "Financing" ... to much pressure for endless "Add-Ons" ... had I bit, could have increased pri Salesman, Cory McCombs, is 5 star! Only issue was in "Financing" ... to much pressure for endless "Add-Ons" ... had I bit, could have increased price by over a third. More

LEASING A GLC 300 2018 I had a great experience leasing my GLC 300 at Mercedes-Benz of Laguna Niguel Amir Zokaeieh was very knowledgeable and helpfull. I am sure that I had a great experience leasing my GLC 300 at Mercedes-Benz of Laguna Niguel Amir Zokaeieh was very knowledgeable and helpfull. I am sure that my experience with the service department will be the same. More

GLE 2018 purchase Shawn was quick, informative and very knowledgeable. He didn't push us to purchase any extras and there was no pressure at all. We were very pleased Shawn was quick, informative and very knowledgeable. He didn't push us to purchase any extras and there was no pressure at all. We were very pleased working with Shawn. More

They DO NOT HONOR their agreements...unethical and dishonest VERY VERY Disappointed with this dealership. They DO NOT HONOR their agreements! I paid $800 more to purchase a Sprinter Van here because they offer VERY VERY Disappointed with this dealership. They DO NOT HONOR their agreements! I paid $800 more to purchase a Sprinter Van here because they offered to give free carwashes. After buying the vehicle they made a Unilateral decision to STOP washing Sprinter Vans....Really, we had and still have an agreement they need to honor. What other agreements will they break. They always washed it by hand but now, Chris the service manager said they do not wash by hand. He then painted himself into a corner and said if I bring it in for a service, they will wash it..... What???? so you do wash Sprinter Vans, just don't want to honor your agreement. Apparently ethics and honesty are not important at this dealership! More