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Mercedes-Benz of Laguna Niguel - Service Center

Laguna Niguel, CA

4.6
332 Reviews

332 Reviews of Mercedes-Benz of Laguna Niguel - Service Center

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January 09, 2024

Great service! ! In and out without any problems. All service was performed quickly and with quality! The service staff was very professional and handled all my ques More

by Randy.kohler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 07, 2024

Dealership is inconsiderate in granting sufficient discount based on quantity of work to be performed. More

by Raghu Mathur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Chavez
January 02, 2024

I got my 3rd MB from this dealership. Have had exceptional service from Cory McComb (sales). & Cesar Romo (service advisor). Excellent team as a whole package. This is the reasons why I c More

by Mymb17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McCombs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Romo
December 20, 2023

Great communication, great service, clean car. Always eager to please and give great service, no problems. More

by dmangano67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter
December 15, 2023

Jordan loaner car awesome Been going to lgn Mercedes for years Jordan has been The best Most professional very friendly and helpful loaner car representative Thank you very much More

by markedwards728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan loaner car representative
December 13, 2023

We have had several Mercedes serviced at Laguna Niguel. Service is excellent, service writer knowledgeable and the atmosphere is friendly. Lee Hawkins is the best. More

by Mystique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke Maltin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2023

Tater Saba and the entire service staff are outstanding! They always take great care of me and my car. They are the best in the business! More

by ddaly86sb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarik Saba
December 06, 2023

Double check the “specs” on used cars before you purchase. I bought a 2019 S450with about 20,000 miles. After driving less than 8,000 miles for the year, I now need to replace my front brakes and r More

by bdblair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rosie Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

John is very knowledgeable and very good and helpful. He’s been my service advisor since 2006. More

by Duke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
November 24, 2023

Bought my last Mercedes there and have had a positive relationship with their maintenance facility since then. Very efficient! More

by naplwv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Hawkins
2
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