Mercedes-Benz of Louisville

I recently purchased a car and couldn't be happier with the experience. From the moment I walked in, I felt valued as a customer, never pressured. The highlight of my visit was working with the salesman, the experience. From the moment I walked in, I felt valued as a customer, never pressured. The highlight of my visit was working with the salesman, Stephen Phillips. He was a true professional ands incredibly patient, taking the time to answer my numerous questions and ensuring I understood every aspect of the different models I was considering and the buying process. There was no rush, even though it was the last day of the month. I genuinely felt like his priority was finding the right car for me, not just making a sale. He walked me through everything in detail, making a potentially stressful process feel smooth and transparent. Thanks to Stephen Phillips, I drove off the lot feeling confident and excited about my purchase. More

I would rate my experience as excellent. I had bought a car from Louisville Mercedes in the past, but was directed to a different sales person this time. I entered the showroom with a spec I had bought a car from Louisville Mercedes in the past, but was directed to a different sales person this time. I entered the showroom with a specific model in mind. My sales person, Kevin Owens, first gave me an education, then presented options. Afterwards, I left with a different model. As a retired contract manager, I did not feel the pressure of auto negotiations!! The entire experience was educational and pleasant. Even the concierge was enjoyable, and pleasant. I will most definitely work with the same sales person in the future. More

This dealership is absolutely superior! Eric Borden is the best!!! He richly deserves his recent promotion to sales management. I have been in several Mercedes dealerships, and this one Eric Borden is the best!!! He richly deserves his recent promotion to sales management. I have been in several Mercedes dealerships, and this one is well above all the others. The folks in Louisville, Kentucky are fortunate to have such a class act in their community. A VERY SATISFIED BUYER. Jack Corzine More

Worked with Jeff Jackson in Finance to add two years to my GLC300 CPO warranty. He knows everything, did all off the tasks faster than I could respond, had a price lower than anyone else on the planet. my GLC300 CPO warranty. He knows everything, did all off the tasks faster than I could respond, had a price lower than anyone else on the planet. I will work with him again! More

Sales person was great: Kevin Owens Experience overall was very well managed. Would use them again. was very well managed. Would use them again. More

Sarah facilitated a seamless sale with utmost professionalism. I find it was WORTH the drive from "out of state" to purchase a vehicle through MB Louisville. I love the car. Trading in my " professionalism. I find it was WORTH the drive from "out of state" to purchase a vehicle through MB Louisville. I love the car. Trading in my "senior" Mercedes was expedited as well. Many thanks for a positive experience (and a thanks to Mr Jackson as well). More

We (6 MBZ owners) all got excellent advice and service from the finance department in the purchase of extended warranty and prepaid service contracts. All the transactions were done over emails and phone from the finance department in the purchase of extended warranty and prepaid service contracts. All the transactions were done over emails and phone calls, Jeff Jackson's responses were always prompt and the transaction executions were flawless. We are certainly coming back here for our next MBZ purchase. More

I found a vehicle online and basically had a done deal a few hours later, picked up the vehicle the next day. I had the pleasure of having Sarah King help me purchase my vehicle. She is straightforward and few hours later, picked up the vehicle the next day. I had the pleasure of having Sarah King help me purchase my vehicle. She is straightforward and tries to do what’s best for the buyer. If more sales people worked the way she worked, buying or selling would be a fun experience. I know I enjoyed mine! Thank you Sarah and team! -Ricky More