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Mercedes-Benz of Marin

San Rafael, CA

4.5
152 Reviews
Call Dealership (628) 336-2023

540 Francisco Blvd W

San Rafael, CA

94901

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152 Reviews of Mercedes-Benz of Marin

April 03, 2024

They were very responsive and kept me updated while working on my car. I appreciated the attention to detail, and the beautiful, clean car they returned to me. More

by DH
Recommend Dealer
Yes
Employees Worked With
Donald-Service
Report | Print
Apr 03, 2024 -

Mercedes-Benz of Marin responded

We're glad to know you appreciated our attention to detail and communication at Mercedes-Benz of Marin. It's always a pleasure ensuring your car is returned in pristine condition! Thanks for the review.

Helpful
April 02, 2024

Excellent and professional service! Always a pleasure to work with Angelo and staff at Marin Mercedes Benz dealership! More

by bpeterson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Gomez
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Apr 03, 2024 -

Mercedes-Benz of Marin responded

We're so glad to know you had a great experience with Angelo and our team at Mercedes-Benz of Marin. Thanks for the positive feedback, we appreciate it!

Helpful
March 28, 2024

they all ways try to be accommodating- they are often hindered by he inability to obtain parts from MBZ More

by pamelabscott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MAX LOFARO, Eliseo Estrada
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Mar 29, 2024 -

Mercedes-Benz of Marin responded

Pamela, we appreciate your understanding and patience with the parts issue. Our team at Mercedes-Benz of Marin always strives to provide top-notch service, even when faced with challenges. Thank you for sharing your experience!

Helpful
March 24, 2024

Great staff. Prompt service and excellent work.i would highly recommend them. They reinforce my confidence in the Mercedes product. More

by robertesulpizio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Report | Print
Mar 25, 2024 -

Mercedes-Benz of Marin responded

Robert, we're glad to know our team at Mercedes-Benz of Marin was able to provide you with prompt and excellent service! Your recommendation means a lot and we're honored to have restored your confidence in Mercedes-Benz. Safe travels!

Helpful
March 23, 2024

Lily has been amazing and nothing short of awesome. She always understands the problem in the car and never delivers the car without fixing that problem. Delivery has been quick and the car is always c More

by Jaubair4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana
Report | Print
Mar 25, 2024 -

Mercedes-Benz of Marin responded

We're so glad to know that you had a great experience with Lily at Mercedes-Benz of Marin! It's wonderful to see your recommendation and we appreciate the 5-star review. Safe travels in your freshly serviced vehicle!

Helpful
March 23, 2024

I was able to bring my car in the morning after I called, and the service was done quickly while I waited. Eliseo is excellent! More

by jerryschlegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Report | Print
Mar 25, 2024 -

Mercedes-Benz of Marin responded

Jerry, it's great to know that Eliseo and our team at Mercedes-Benz of Marin were able to provide you with quick and efficient service. Thanks for the review!

Helpful
March 19, 2024

Lilly is the best ! ! Kept us informed all the way. The dealership is so lucky to have her!! More

by kimtyning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilly
Report | Print
Mar 20, 2024 -

Mercedes-Benz of Marin responded

It's great to hear that Lilly was informative and left a standout impression. Thank you for sharing and leaving Mercedes-Benz of Marin a five-star review!

Helpful
March 16, 2024

Liliana treated us courteously, respectfully and efficiently. Afterwards my wife said Liliana treated her like a princess. Great service. More

by Gsamas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana
Report | Print
Mar 18, 2024 -

Mercedes-Benz of Marin responded

We're so glad to know that Liliana provided you with such a royal experience at Mercedes-Benz of Marin! Thanks for sharing your review and we hope to see you again soon.

Helpful
March 16, 2024

Fantastic service, friendly, and super accommodating. I would highly recommend Elesio and Mercedes of Marin. More

by Jleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Report | Print
Mar 18, 2024 -

Mercedes-Benz of Marin responded

It's great to know that Elesio and our team at Mercedes-Benz of Marin provided you with fantastic service. Thanks for recommending us!

Helpful
March 12, 2024

Elisio is great! Excellent customer service all-around. Explained everything in detail which I liked very much. More

by Hecker1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Report | Print
Mar 12, 2024 -

Mercedes-Benz of Marin responded

We're glad to know that Elisio provided excellent service and was able to explain everything in detail for you at Mercedes-Benz of Marin. Thanks for the positive feedback!

Helpful
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