Mercedes Benz of Milwaukee North

Striving to be average After flying into look at a 2012 4runner I was interested in at Umansky I was concerned about the age and condition of the tires on this unit. Mario i After flying into look at a 2012 4runner I was interested in at Umansky I was concerned about the age and condition of the tires on this unit. Mario in a phone conversation told me the tires were in good condition and in person said he would have no problem putting his family in this vehicle. Mario also told me in his experience he never had tires last more than 20,000 miles. I asked for a price break on the unit since the tires were questionable. Mario did the dark age "let me ask my manager" and Brian his manager refused to give me any relief. After Mario made a couple trips to Brian's office Brian pays a visit to Mario's office to play a game of good-guy bad-guy on me. I was sticking to my guns and wasn't leaving until I got a couple hundred knocked off the price but Brian got angry and stormed out of the office saying he had work to do and would give me $100.00. The experience left me realizing that the car biz hasn't changed a bit in 100 years. I payed $27,700.00 cash for the vehicle and when I got home payed another $800.00 for new tires. The questionable tires with the slight weather checking and marginal tread were manufactured in 2011 and were the original tires on the 4runner that had 53,000 miles on it. Let me ask you...........would you put your family in a car with those tires? More

Umansky - Pain Free Purchase Recently I went through the VW Diesel buy-back process. I test drove cars at 2 different VW dealerships. One of them never even got back to me. I w Recently I went through the VW Diesel buy-back process. I test drove cars at 2 different VW dealerships. One of them never even got back to me. I worked with Devin Hackney at Umansky in Milwaukee. The experience, hands down, was the most hassle-free car purchase I've ever made. I believe I got a fair price and everyone I worked with at Umansky was great. I did much of the communication about the purchase via email ahead of my buy back date and Devin went out of his way to locate the exact Tiguan I wanted in Iowa. He had the car in Milwaukee and ready to go on the date of my buy-back appointment. I'd gladly refer anyone that I know interested in a VW to Devin. More

Professional Respectful Transaction My experience with Umansky Motor Cars was so pleasant. From my first phone call to Ben regarding my need for a new car, he immediately went to work f My experience with Umansky Motor Cars was so pleasant. From my first phone call to Ben regarding my need for a new car, he immediately went to work for me to find just the right car and just the right price. He made the entire transaction smooth and effortless. I've told my friends and family if they want genuine, ethical and professional service, contact Ben McCulley @ Umansky Motor Cars. Thanks Ben! More

This service department can't handle a complaint This dealer's service is very expensive. If you complain they refuse to service you. I've gone to this VW dealer for years but soon after they were ta This dealer's service is very expensive. If you complain they refuse to service you. I've gone to this VW dealer for years but soon after they were taken over by Umansky I feel things changed. Not once did I have a problem with the other dealership. More

A smooth and pleasant experience A smooth process, I walked in with the information from their website for the vehicle and price I was looking for. After a small discussion everything A smooth process, I walked in with the information from their website for the vehicle and price I was looking for. After a small discussion everything was agreed and I was able to purchase my car. I've enjoyed the Golf I bought and plan to bring it back in for service at this location. More

A pleasant experience. Exceeded my expectations Ben was great to work with! I was a bit apprehensive about traveling to Milwaukee to go car shopping, but once I arrived at Umansky and got inside th Ben was great to work with! I was a bit apprehensive about traveling to Milwaukee to go car shopping, but once I arrived at Umansky and got inside the dealership, everyone there was very courteous, professional, and helpful. Although I expected a high-pressure sales experience, that was not the case. I really felt like they wanted me to find the car that was right for me and that they would do what it takes to get me in it. I left the same day with my 2014 Mercedes C-Class and am loving it. The quality and workmanship on the Mercedes line is impeccable, and you can tell that some common sense went into the intuitive design of all of the features and amenities of their vehicles. I would--and already have--recommended this dealership to anyone looking for quality high-end luxury or sport vehicles. More

Great experience at Umansky Motor Cars: F150 Lariat purchase Umansky Motor Cars delivered on its promise when it came to our recent purchase of a 2015 Ford F150 Lariat. The truck is crispy clean and has everythi Umansky Motor Cars delivered on its promise when it came to our recent purchase of a 2015 Ford F150 Lariat. The truck is crispy clean and has everything I ever need or want in a truck. Great value! Ben McCulley and I worked great together from the time that I called the dealership to the time that I walked out of it with the keys to our new truck. Professional service with a smile. Ben is dedicated to lifelong relationships and I hope to purchase another vehicle from him someday. Thanks Ben and thanks Umansky! More

Bate and switch They gave me a price of the car on line but when it came time to purchase it, the raised the cost $2500. "Sorry we priced it wrong. If it does not sel They gave me a price of the car on line but when it came time to purchase it, the raised the cost $2500. "Sorry we priced it wrong. If it does not sell in a couple weeks, maybe we can sell it to you then " Don't trust them. More

Repeat customer Recently I traded a VW Beetle for a VW Tiguan. My experience was absolutely painless, from the moment I stepped in the dealership to the time I drove Recently I traded a VW Beetle for a VW Tiguan. My experience was absolutely painless, from the moment I stepped in the dealership to the time I drove off the lot. This was due largely in part to my salesman, Mike Bekenshhteyn. As he always has (my entire family has bought cars from Mike), Mike went the extra mile to ensure that I found the car that was right for me. Mike brings the human experience to a car sale by connecting with his customers and letting them know he is there to help them with their cars in all stages of the car buying and ownership process. In addition, the entire staff of Umansky was helpful- from Chris in the finance department, who helped me with my loan to the General Manager who welcomed me to the dealership at the start of my search. I highly recommend Umansky! More

Josette is an exceptional sales professional Excellent Overall Experience Ms. Josette Ott is an accomplished professional. She has been providing me information since I first visited the deale Excellent Overall Experience Ms. Josette Ott is an accomplished professional. She has been providing me information since I first visited the dealership and expressed interest in purchasing a Mercedes vehicle. She guided me through several test drives and provided me with as much information and options to choose from that I can ever imagine. On some o our visits, I came with my kids and she treated them with the same level of respect as she gave me. One of my son's said that "she is very nice I think that we should buy the car from her". I have been on this car hunt for over a year, I have visited over a dozen dealerships but the level of professionalism at Mercedes-Benz of Milwaukee North is next to none. Ms. Ott also introduced me to the Management and they were all terrific. I am very happy with my car and will ensure that all my friends will hear about my experience. Thank you Mercedes-Benz of Milwaukee North and thank you a billion Josette for your extraordinary kindness, patience and professionalism. More