Mercedes-Benz of Naples

John Chaffo was great to work with. He understood what John Chaffo was great to work with. He understood what we needed to get done with our car. We were very pleased with the result. John Chaffo was great to work with. He understood what we needed to get done with our car. We were very pleased with the result. More

very pleased with level of service. Due to part difficulty service took four weeks. Service people constantly called to keep advised as to progress. Great job. difficulty service took four weeks. Service people constantly called to keep advised as to progress. Great job. More

I'm not a big fan of the car purchase experience, however Steve Fischer did everything in his power to make the experience as painless as possible. Will definitely recommend! Steve Fischer did everything in his power to make the experience as painless as possible. Will definitely recommend! More

They were very friendly and conscientious. They did their job very well with great attention to detail. They explained the service to my satisfaction and understanding. job very well with great attention to detail. They explained the service to my satisfaction and understanding. More

We were looking to buy a used GLE 350 but the inventory was low due to demand. All salesmen were busy in used department but they sent over Nick from new sales. He was a pleasure to deal with and we ended was low due to demand. All salesmen were busy in used department but they sent over Nick from new sales. He was a pleasure to deal with and we ended up leasing a new GLE. He even found the color we wanted as it was on a truck on it's way to dealership. Love my new 350! Had a 320 CDI for 7 years. More

Randy, in service, consistently provides excellent service and keeps me up to date with everything that’s going on. I have recommended him to others service and keeps me up to date with everything that’s going on. I have recommended him to others More

Very Friendly and knowledgeable buy process was straight and forward but no follow-up call ;when you usually make a purchase a car dealer usually makes a follow up call to see how the client likes their pur and forward but no follow-up call ;when you usually make a purchase a car dealer usually makes a follow up call to see how the client likes their purchase but I guess not everybody follows up. More

10,000 mile service performed...but failed to rotate the tires. John always has been and is a great service representative but hard to ignore this oversite. tires. John always has been and is a great service representative but hard to ignore this oversite. More

I am a seasonal resident, and brought my 2020 GLC in for it's "B" check. The crankcase oil level was slightly over full when I picked it up, but John took care of that the next day very easily. No problem. it's "B" check. The crankcase oil level was slightly over full when I picked it up, but John took care of that the next day very easily. No problem. More