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Mercedes-Benz of Natick

4.8

450 Lifetime Reviews

253 North Main St, Natick, Massachusetts 01760
Call (508) 655-5350

450 Reviews of Mercedes-Benz of Natick

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January 08, 2019

"Samantha is Super!"

- Maryoh

Samantha was so friendly and knowledgeable. No pressure and true advice. We really felt respected and welcome even though we were just shopping on the offhand and trying to decide what brand to go with. We will definitely go with a Benz for our next car. And we want Sam for our representative. She’s adorable!

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Recommend Dealer
Yes
Employees Worked With
Samantha
Jan 09, 2019 -

Mercedes-Benz of Natick responded

Thank you for providing your feedback. I'm pleased to know that Samantha provided you with great customer service. We look forward to assisting you again soon! Best, Fahad Arshad, General Manager.

January 05, 2019

"Superior experience"

- Jkn

Superior service in every area from first contact with Caroline to the discussion and sale with Francisco and wrapping up with Seyed and Shahein. An excellent experience!

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Recommend Dealer
Yes
Employees Worked With
Caroline Eva
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Francisco Robledo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Shahien Shobeiri
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Seyed Khadivar
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 21, 2018

"Service department is exceptional"

- YVboston

The Service Department at MB Natick is always a well-oiled machine, no pun intended. From loaner arrangements, appointment timing, expediting my drop-off while clearly explaining the expectations for the duration and details of my service, Abdul and everyone else on that team always give me the clear impression that they're aware upfront of my service details, are ready to keep me updated me throughout the process and always follow up afterward. MB Natick should be the template for how a smooth and detailed customer service experience process should play out.

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Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 20, 2018

"Great experience "

- GMC Lover

Natick Mercedes Benz is been always my number one choice for buying and servicing my Benz. Thank you everyone for great service. They always provide great service.

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Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Suzanne Daniels
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Abdul Khalid
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 19, 2018

"Exceptional!"

- Michael L

Mercedes of Natick is exceptional! The sales person David to the sales Manager Manny who both made sure we where getting the best deal ever. Thanks to everyone involved!

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Recommend Dealer
Yes
Employees Worked With
David Shobeiri
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Shahien Shobeiri
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Seyed Khadivar
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Manny Sheikh
December 13, 2018

"Exceptional service experience"

- MBDriver

The service team at Herb Chamber's MB is exceptional. They are very attentive, communicative with a very high level of professionalism. They truly enhance the MB driving experience. Special call-out to the Saturday team, and Ian C. as my service rep.

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Recommend Dealer
Yes
Employees Worked With
Ian Costello
November 21, 2018

"An Experience to Remember"

- John,G

Time was at a minimum and I had to turn in a vehicle after a three year lease. Steve made everything easy and I was on my way. Thanks...…..

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Recommend Dealer
Yes
November 18, 2018

"Great sales and car specialist team!"

- Andrew1234

I had a great experience with the sale and training team from Herb Chambers of Natick and would recommend the dealership. Polite friendly and very knowledgeable.

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Recommend Dealer
Yes
Employees Worked With
Steve Boston
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Shahien Shobeiri
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jamie McCracken
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Cong Truong
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 11, 2018

"Fantastic place, great customer service"

- Wes

I had a very good experience vehicle shopping at Mercedes Herbs chambers Natick vito was very helpful and courteous. He didn't pressure me into purchasing a vehicle, but was very helpful as he assisted me in making the right purchases. I am very pleased with my vehicle and wanted to say "Thank you!"Friendly environment Helpfull, satisfactory and reliable for long terms.

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Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Seyed Khadivar
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 12, 2018 -

Mercedes-Benz of Natick responded

Thank you for taking the time to write this review. I am happy to know that you had a great experience purchasing your vehicle with Vito! Hope you are enjoying your new vehicle. Best, Fahad Arshad, General Manager.

November 10, 2018

"Best Experience Buying A Car"

- Scott

I have purchased many cars over the years, this will be my second Mercedes.This has been the best experience I have ever had purchasing a car. Everyone did their best to make to make this happen. Thank You Mercedes Benz of Natick and the Herb Chambers Companies

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Moises DaSilva
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Shahien Shobeiri
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Alex Zizza
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Seyed Khadivar
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Fahad Arshad
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Cong Truong
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Manny Sheikh
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