Mercedes-Benz of Natick

Jonny Pham has very good knowledge of the Mercedes vehicle, not only about features of the vehicle but he tells you of conveniences that you would otherwise never think of and that will help you get t vehicle, not only about features of the vehicle but he tells you of conveniences that you would otherwise never think of and that will help you get the best out of the Mercedes features. He is patient, polite and dedicates lot of time going over the vehicle. Overall very impressed by his customer centric approach and walk through at handover of the car. More

I bought a used GL350 from another Herb Chambers dealership and needed the MercedesMe updated. Jonny Pham went above and beyond to get my SUV updated. He was knowledgeable and made sure everything w dealership and needed the MercedesMe updated. Jonny Pham went above and beyond to get my SUV updated. He was knowledgeable and made sure everything was doe to completion. More

I recently had the pleasure of purchasing a car from Mercedes Benz ant Natick and I cannot express enough how impressed I was with the level of service I received. Jay Tang is the sales person for o Mercedes Benz ant Natick and I cannot express enough how impressed I was with the level of service I received. Jay Tang is the sales person for our need and Jonny is the costumer service specialist for our car. From the moment I walked in, Jay greeted me with professionalism and warmth. Their introduction and detailed explanation of the car's features were incredibly informative and helpful. What truly stood out was Jonny and Jay's attention to detail and their ability to tailor the explanation to my specific needs and preferences. They took the time to ensure I fully understood how to use every feature of the car, patiently answering all my questions along the way. Thanks to Jay and Jonny's expertise and guidance, I now feel confident and excited about my new purchase. I highly recommend Jonny and Jay to anyone in search of exceptional service and expertise when buying a car. Thank you, Jay and Jonny, for making my car buying experience truly memorable! More

Excellent buying experience from test drive till driving the vehicle home. Franco and Kolls were super helpful. the vehicle home. Franco and Kolls were super helpful. More

We were very please with our car buying experience at Mercedes of Natick. Nick, Gabe, and Jonny were a great team who made the process very smooth. They were very attentive and welcoming. Jonny's kno Mercedes of Natick. Nick, Gabe, and Jonny were a great team who made the process very smooth. They were very attentive and welcoming. Jonny's knowledge of the details of the car was extremely thorough. Overall, the team took their time to ensure that we were comfortable with our decision. I would highly recommend this dealership and these team members! More

My experience buying my vehicle at Mercedes of Natick was excellent. Vito was experienced and professional. He worked seamlessly with all members of the team to provide an exceptional service. The custome excellent. Vito was experienced and professional. He worked seamlessly with all members of the team to provide an exceptional service. The customer service team went above and beyond. Highly recommend More

My service yesterday, 5 star! ! Luis is always professional addressing all my questions and concerns, resolving all. Luis has serviced my car 2 years now. I’m very confident in ! Luis is always professional addressing all my questions and concerns, resolving all. Luis has serviced my car 2 years now. I’m very confident in him. Thank you, Luis!!! Best, Tara unis More

Perfect guy and very helpful and friendly I can set up my car app easy. car app easy. More

The sales rep Vito was excellent. he was patient and understanding so was the sales manager Danny also Johnny was absolutely excellent in his knowledge on mercedes tech and a pleasure he was patient and understanding so was the sales manager Danny also Johnny was absolutely excellent in his knowledge on mercedes tech and a pleasure and professional to work with.. More

Jonny is fantastic! I learned alot about my new car with him. He was very patient, friendly, knowledgeable, and went above and beyond to make sure I understand everythin I learned alot about my new car with him. He was very patient, friendly, knowledgeable, and went above and beyond to make sure I understand everything about my new car. More