Mercedes-Benz of Natick

Mercedes-Benz Natick gets 5 stars fundamentally because Charles E Scrymgeour is the best Sales Consultant I have ever known. He is extremely knowledgeable, courteous, efficient and helps one feel supporte Charles E Scrymgeour is the best Sales Consultant I have ever known. He is extremely knowledgeable, courteous, efficient and helps one feel supported in this process. Indeed this is somewhere near the 8th AMG vehicle I have leased with CES as my agent. Absolutely he is the best. Salute also to Jonny Pham for his always thorough and memorable guidance on the functionality of the car, and to Koll Oloko who somehow turns the financing details into a painless experience. More

My purchase experience was wonderful. Vito my salesperson is awesome. He is very knowledgeable, professional, and care about his customer. Vito my salesperson is awesome. He is very knowledgeable, professional, and care about his customer. More

Where do I start? Charles was absolutely incredible. I came in to browse SUVs. I wanted to pick out a model that I loved so I was ready to buy once we closed on our ne Charles was absolutely incredible. I came in to browse SUVs. I wanted to pick out a model that I loved so I was ready to buy once we closed on our new home. Charles understood that we couldn’t purchase that day, and we would have to wait a few weeks to seal the deal in order to finalize our home loan. Instead of being impatient or pushing us to the side, he treated us with the white glove treatment. He kept in close contact with me, sending kind wishes and congratulations when we close on our home. When we were ready to buy we made an appointment with him and he took all the time necessary to help us choose the right vehicle. He made us feel welcomed and appreciated. He helped us find an absolutely gorgeous new GLE, he listed to all of my wishes and wants and matched me up with my dream car. When I tell you he did everything under the sun to make this a smooth transition, I mean it. I will forever be a loyal Mercedes Benz customer and I will forever retain Charles as my MB Agent. More

Have been buying cars since 2015 from this dealership. Have always had a pleasant experience with the sales people. They are professional and care about the customer’s business for the long run. Other dea Have always had a pleasant experience with the sales people. They are professional and care about the customer’s business for the long run. Other dealers don’t have the know how of their cars and or customers! More

Purchase experience is A+! It was a pleasant experience dealing with this dealership. Vito is very friendly, helpful and knowledgeable . All in all with everyone's helped , It was a pleasant experience dealing with this dealership. Vito is very friendly, helpful and knowledgeable . All in all with everyone's helped , I end up purchasing a GLA250 . Herb Chambers dealerships is where my family and I always purchased our cars. (MB, BMW and Lexus vehicles) More

Luis in service is great. Fast Efficient. Took the car in quickly, had repairs done next day. Expensive but worth it. Fast Efficient. Took the car in quickly, had repairs done next day. Expensive but worth it. More

Second time here and will be coming back! ! Rafic was Amazing!! Thank You so much ! Rafic was Amazing!! Thank You so much More

Charles was terrific! He helped me every step of the way in buying a new car. He was exceptionally knowledgeable, and really focused on what I wanted from a new vehicle. T He helped me every step of the way in buying a new car. He was exceptionally knowledgeable, and really focused on what I wanted from a new vehicle. Thank you. More

Brian, my service advisor, was exceptionally effective and helpful. He kept me aware of the steps being taken and the time of completion. The job was done well and as promised. and helpful. He kept me aware of the steps being taken and the time of completion. The job was done well and as promised. More

Very friendly team especially Rafi. The dealership is lucky to have him. Jonny is incredibly knowledgeable and really cares about being sure you drive away safely The dealership is lucky to have him. Jonny is incredibly knowledgeable and really cares about being sure you drive away safely More