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Mercedes-Benz of Natick - Service Center

Natick, MA

4.8
826 Reviews

826 Reviews of Mercedes-Benz of Natick - Service Center

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April 05, 2024

Service experience is great. Excellent facility, professional staff, and work is high quality and fairly priced. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Mercedes-Benz of Natick responded

Rob, we're glad to know you had a great service experience at Mercedes-Benz of Natick. We appreciate your kind words about our facility and staff!

April 05, 2024

Excellent service at the dealership and working with Frederick. I had a great experience and will go back for my next service. More

by phaigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Mercedes-Benz of Natick responded

Hi P Haigh! We're glad to know that you had an excellent experience with Frederick and our team at Mercedes-Benz of Natick. We look forward to seeing you for your next service visit!

April 02, 2024

As always Mercedes Benz of Natick treated me with respect. The appointment was for a recall notice that I received. I asked if I could wait and they said of course. The work was completed in less tha More

by glkaplan48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Mercedes-Benz of Natick responded

Hi G L Kaplan! We're glad to know that you had a positive experience with us at Mercedes-Benz of Natick. It's our priority to provide efficient and respectful service, including car washes! Thanks for your review.

March 30, 2024

Always good experience. Have been coming back and never disappointed. Dan Kristoff was very helpful as anyone who works at Mercedes of Natick . More

by Snezanasavic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kristoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Mercedes-Benz of Natick responded

Hi Snezana! We're delighted to know that you've consistently had good experiences with us at Mercedes-Benz of Natick. Thanks for the shout-out to Dan and our team!

March 26, 2024

So helpful! ! He really made sure I understood all features of the app as well as how to use it! Could not have connected without him More

by Caitlyn Day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Mercedes-Benz of Natick responded

Hi Caitlyn! We're delighted to know that our team at Mercedes-Benz of Natick was able to assist you in understanding all the features. We appreciate your positive feedback!

March 23, 2024

I like to bring my vehicle here to Mercedes Benz of Natick because customer service is always great every one that I have to talk about my vehicle are with great and positive attitude and I appreciate More

by Idolinav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enleil N
Mar 25, 2024 -

Mercedes-Benz of Natick responded

We're delighted to know that you've had consistently great experiences with our team at Mercedes-Benz of Natick. We truly appreciate your kind words and look forward to assisting you in the future!

March 23, 2024

I visit Mercedes Benz in Natick because the fluids wash sensor wasn’t working, so Jason was the advisor at the moment and he did great helping over with that issue. I really appreciate we could finally fix More

by Idolinav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeison X
Mar 25, 2024 -

Mercedes-Benz of Natick responded

We're glad to know that Jason was able to assist you! Thanks for the kind review and please don't hesitate to reach out if our Mercedes-Benz of Natick team can be of service again in the future!

March 21, 2024

Always excellent service. From the intake through mid-service updates, to checkout, MB-Natick is first rate. More

by DrKF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kristoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Mercedes-Benz of Natick responded

Hi Dr. KF! We're delighted to know that you had an excellent service experience at Mercedes-Benz of Natick. Your feedback is greatly appreciated, and we look forward to serving you again in the future!

March 18, 2024

The performance today by the Mercedes Service team was excellent and unmatched other experiences - thanks More

by Ghunt71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Kristoff
Mar 19, 2024 -

Mercedes-Benz of Natick responded

Hi G Hunt! We're delighted that our service team at Mercedes-Benz of Natick provided an excellent experience. Thanks for the feedback!

March 18, 2024

Brain went above and beyond and was great! He explained things thoroughly and answered all of questions. I was also very happy and have no complaints about the service. More

by willia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Mercedes-Benz of Natick responded

Hi Willia! It's great to know that Brian was able to provide you with the excellent experience we strive for at Mercedes-Benz of Natick. We appreciate your feedback and look forward to serving you again in the future!

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