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Mercedes-Benz of North Haven

North Haven, CT

4.7
1,042 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,042 reviews

May 04, 2021

Great customer service . Michael was in contact with us during the process of ordering our new Mercedes Benz E class. He was also very knowledgeable about the car More

by Smillerct
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, Michael Polvere
May 05, 2021 -

Mercedes-Benz of North Haven responded

It's great to hear that Michael was so helpful to you throughout your purchase experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 04, 2021

I was completely disappointed that I had to pay 253.00. How do I know that they were telling the truth. I have had many cars and this has never happened. I work hard to afford my car. And can't afford the More

by KATHY.KENDRICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicole Somers, John Ramos, Bobby Ericksen, Zane Honious, Scott Molster
May 04, 2021

Excellent to do business with. Accommodating, friendly, and just dow to earth pleasant. Nick was professional the entire process even when we forgot the trade in title. More

by JDP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, Nick Lahr
May 05, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for choosing Mercedes-Benz of North Haven! Congrats on your new purchase, and let us know if we can be of any more assistance! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 02, 2021

Our salesman Steve was very professional, well informed and easy to work with. Once we purchased the vehicle, he spent a lot of time with us showing all the features. More

by patrickrofrano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Gottschall, Steve Curina
May 02, 2021 -

Mercedes-Benz of North Haven responded

Patrick, it's fantastic to hear that Steve provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

May 01, 2021

Wonderful customer service. Excellent salesman Don Shepard. He made sure everything part of our experience was top notch! Even though it wasn’t a Mercedes we purchased (used Mazda Miata) it didn’t dim More

by mbjb78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Karkachov, Don Shepard
May 01, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your thoughts on working with Don! We're glad to hear that he delivered such a great experience, and we hope you enjoy your new-to-you car! The Best or Nothing The Team at Mercedes-Benz of North Haven

April 30, 2021

Great people, great cars. I've been going there many years, and Scott Molster keeps my cars running. Great service center, they get you in and out, on time. More

by hdeslauriers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Molster
Apr 30, 2021 -

Mercedes-Benz of North Haven responded

Thank you! Scott and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of North Haven. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

April 30, 2021

I have been working with Peter for many years now. He is very knowledgeable and helpful. He only wants the best for his customers. He truly goes above and beyond. More

by rachelnicoletti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Pearce
May 01, 2021 -

Mercedes-Benz of North Haven responded

Thank you for your business and this review, Rachel! We're happy to hear that Peter is able to consistently serve you and demonstrate our commitment to great service. We'll be sure to pass along your kind words to Peter, and all of us at Mercedes-Benz of North Haven look forward to meeting your vehicle needs in the future! The Best or Nothing The Team at Mercedes-Benz of North Haven

April 29, 2021

The dealership is very clean, the advisors are friendly courteous and professional and the techs do an excellent job keeping my cars on the road. More

by Jack S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos, Bobby Ericksen
Apr 30, 2021 -

Mercedes-Benz of North Haven responded

Jack, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bobby and John met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

April 29, 2021

Everyone is very professional. Fun to wake in be shown options and not be pressured. Oh is terrific and a great guy who knows his stuff. Dealer showroom and service areas very attractive. More

by robertouttrim
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Manny Sheikh, Russ Karkachov, PJ Zamani, Bobby Ericksen
Apr 30, 2021 -

Mercedes-Benz of North Haven responded

Robert, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

April 29, 2021

I had a GREAT sale experience today . Alvar was very helpful and knowledgeable he was helpful in me making my decision to make my purchase It was a pleasure Meeting him. More

by altonbeliford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvar Omoding
Apr 29, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Alvar. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Best or Nothing The Team at Mercedes-Benz of North Haven

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