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Mercedes-Benz of North Haven

North Haven, CT

4.7
1,043 Reviews

620 Washington Ave

North Haven, CT

06473

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Showing 1,043 reviews

April 21, 2021

Excellent communication as to when the service will be done, what will be done & the way I was treated. The waiting room was comfortable . The bath rooms were clean. More

by K-DWYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Molster
Apr 21, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your excellent review! We are so glad that Scott had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of North Haven. Please don't hesitate to reach out if you need anything else. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

April 21, 2021

I had a great experience purchasing my Mercedes-Benz at this dealership. Levius Torres and Tim Kang were very knowledgeable and great to work with! More

by gwenthern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Gottschall, Timothy Kang, Levius Kingsman
Apr 21, 2021 -

Mercedes-Benz of North Haven responded

We are very happy to hear Levius and Tim provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Best or Nothing The Team at Mercedes-Benz of North Haven

April 20, 2021

Best MB experience I’ve had across when compared to other MB dealers. Always a great experience with North Haven Mercedes Benz for service needs. More

by Jhuge5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ramos
Apr 20, 2021 -

Mercedes-Benz of North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of North Haven. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

April 20, 2021

Don was so helpful, he made the process of buying a car so easy for me and my partner, thank you so much Don i absolutely love my car 🚙 More

by Fernando Espin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Muhammad Sabir, Timothy Kang, Don Shepard
Apr 20, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much, Fernando, for your kind words, and for taking the time to leave us this wonderful feedback! The Best or Nothing The Team at Mercedes-Benz of North Haven

April 20, 2021

MB of North Haven has never disappointed, or has PJ! From start to finish, my experiences have been wonderful and seem less! Many thanks from a very happy customer! More

by Bar6469
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Kang, PJ Zamani, Bobby Ericksen
Apr 20, 2021 -

Mercedes-Benz of North Haven responded

It's great to hear that PJ was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of North Haven! The Best or Nothing The Team at Mercedes-Benz of North Haven

April 19, 2021

Service is again head above shoulders among dealerships. Frankly, I'm running out of positive adjectives, but there is only one place I take my MB and where I purchase its replacement, Mercedes Benz of Nort More

by MISTERREALTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Molster
Apr 19, 2021 -

Mercedes-Benz of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

April 19, 2021

I was not happy when I was told I couldn't get car back same day & had to call service person & woman in charge several times before getting a return call from only one of them! Also I felt like service g More

by Sthompson
Customer Service
Recommend Dealer
No
Employees Worked With
Service manager, Bobby Ericksen
May 06, 2021 -

Mercedes-Benz of North Haven responded

Hello, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. The Service Team at Mercedes-Benz of North Haven

April 16, 2021

Zane was very helpful explaining everything thing that needed to be done And what I can hold off for now. Thanks Zane you were a big help More

by TSMY2SONSKT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Honious
Apr 18, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback regarding your service experience with Zane! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

April 16, 2021

We recently purchased a vehicle from Mercedes Benz of North Haven and Peter Pearce was our sales person. Peter was informative, professional and personable! He patiently walked us through the many featu More

by tami
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Pearce
Apr 18, 2021 -

Mercedes-Benz of North Haven responded

Thank you, Tami, for your business and this review. We're happy to hear Peter was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Best or Nothing The Team at Mercedes-Benz of North Haven

April 16, 2021

PJ.my sales person that sold me my ML350 he's very good person keep me updated on new arrival vehicles help me whatever I come to the dealership with my vehicle to show me things that I was having a probl More

by ATJ58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane Honious
Apr 18, 2021 -

Mercedes-Benz of North Haven responded

We are very happy to hear that PJ provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

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