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Mercedes-Benz of North Haven - Service Center

North Haven, CT

4.6
210 Lifetime Reviews • Review Dealership
Call Service Center (888) 446-2876

211 Reviews of Mercedes-Benz of North Haven - Service Center

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April 22, 2021

"Service was performed quickly and the issue was resolved...."

- LMANE57

Service was performed quickly and the issue was resolved. There was good communication and the vehicle now operates as it should. Thank you for the professional service and treatment.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Ramos
5.0
Report | Print
Apr 22, 2021 -

Mercedes-Benz of North Haven responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

Helpful
April 21, 2021

"Excellent communication as to when the service will be..."

- K-DWYER

Excellent communication as to when the service will be done, what will be done & the way I was treated. The waiting room was comfortable . The bath rooms were clean.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Scott Molster
5.0
Report | Print
Apr 21, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your excellent review! We are so glad that Scott had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of North Haven. Please don't hesitate to reach out if you need anything else. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

Helpful
April 20, 2021

"Best MB experience I’ve had across when compared to other..."

- Jhuge5

Best MB experience I’ve had across when compared to other MB dealers. Always a great experience with North Haven Mercedes Benz for service needs.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Ramos
5.0
Report | Print
Apr 20, 2021 -

Mercedes-Benz of North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of North Haven. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

Helpful
April 19, 2021

"Service is again head above shoulders among dealerships...."

- MISTERREALTY

Service is again head above shoulders among dealerships. Frankly, I'm running out of positive adjectives, but there is only one place I take my MB and where I purchase its replacement, Mercedes Benz of North Haven!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Scott Molster
5.0
Report | Print
Apr 19, 2021 -

Mercedes-Benz of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

Helpful
April 16, 2021

"PJ.my sales person that sold me my ML350 he's very good..."

- ATJ58

PJ.my sales person that sold me my ML350 he's very good person keep me updated on new arrival vehicles help me whatever I come to the dealership with my vehicle to show me things that I was having a problem with and solve them before I leave. If I was to purchase another vehicle I will seek out PJ. good sales man

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Recommend Dealer
Yes
Employees Worked With
Zane Honious
5.0
Report | Print
Apr 18, 2021 -

Mercedes-Benz of North Haven responded

We are very happy to hear that PJ provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

Helpful
April 16, 2021

"Zane was very helpful explaining everything thing that..."

- TSMY2SONSKT

Zane was very helpful explaining everything thing that needed to be done And what I can hold off for now. Thanks Zane you were a big help

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Zane Honious
5.0
Report | Print
Apr 18, 2021 -

Mercedes-Benz of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback regarding your service experience with Zane! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

Helpful
April 15, 2021

"Pleasure to be part of this dealership. Great experience..."

- Katrina Lichwan

Pleasure to be part of this dealership. Great experience with staff and service. Always on time , dedicated and willing to offer good deals on sales.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Ericksen
5.0
Zane Honious
5.0
Scott Molster
5.0
John Ramos
5.0
Nicole Somers
5.0
Report | Print
Apr 15, 2021 -

Mercedes-Benz of North Haven responded

Katrina, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
April 15, 2021

"Zane kept me informed explained what was found and..."

- TERRYFM48

Zane kept me informed explained what was found and treated me as a customer should be treated. I was impressed with his professionalism and his effort to accommodate my needs.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Zane Honious
5.0
Report | Print
Apr 15, 2021 -

Mercedes-Benz of North Haven responded

It's great to hear, Terry, that Zane was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of North Haven!

Helpful
April 14, 2021

"Excellent service snd John is very good and 😌 works..."

- CAD21

Excellent service snd John is very good and 😌 works hard to make things easy when you need to bring your car in for service quickly

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Ramos
5.0
Report | Print
Apr 15, 2021 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
April 14, 2021

"They are excellent at finding the problem and they have..."

- azaze

They are excellent at finding the problem and they have fixed it right away however the only issue is they are expensive other than that the people there were great they have cleaned the car

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Ramos
4.0
Report | Print
Apr 15, 2021 -

Mercedes-Benz of North Haven responded

We appreciate your business and our team looks forward to serving you again soon!

Helpful
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