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Mercedes-Benz of North Haven - Service Center

North Haven, CT

4.7
406 Reviews

406 Reviews of Mercedes-Benz of North Haven - Service Center

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May 20, 2022

Very friendly, explain detail problem found, vacuum inside the car fixed in time ,did a good job More

by Jzheng
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 20, 2022 -

Mercedes-Benz of North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 19, 2022

Dealer is clean and always on-time with service. Great loaner and availability for service More

by Jhuge5
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 20, 2022 -

Mercedes-Benz of North Haven responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of North Haven! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 17, 2022

As a customer of more than 15 years with MB North Haven, I have always been treated with professional courtesy and respect by the folks in the service department. They never try to up-sell service and are More

by BAJEK137
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 17, 2022 -

Mercedes-Benz of North Haven responded

Thank you for your kind review. We appreciate your business and our team looks forward to serving you again soon! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 16, 2022

There are still the same issues going on with the windshield even with brand new wipers. Also still an issue with apple car play connection. They told me it was my usb cord but the cord works fine I’ More

by LINDALALUNA
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 16, 2022 -

Mercedes-Benz of North Haven responded

Linda, Thank you for choosing Mercedes-Benz of North Haven, your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 13, 2022

Great service much appreciated the easy in and short wait. Staff are professional and courteous. More

by RUTH3
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 16, 2022 -

Mercedes-Benz of North Haven responded

Ruth, thank you for sharing your thoughts about your experience with Mercedes-Benz of North Haven. We appreciate your business and hope to see you again soon! The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 11, 2022

I got excellent service. I was under time constraints and Scott worked me in. I have had my service done here for over ten years and have never been dissatisfied More

by DREIF22
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 12, 2022 -

Mercedes-Benz of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Scott here at Mercedes-Benz of North Haven. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 05, 2022

Nice people Timely work Good customer service Offer loaner card if needed Car wash service too More

by salahalmohammed
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 06, 2022 -

Mercedes-Benz of North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 05, 2022

Work done as required. Scott followed up promptly and was responsive to all questions and requests More

by garybellard
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 06, 2022 -

Mercedes-Benz of North Haven responded

Gary, thank you for the kind words for Scott and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

May 03, 2022

It was very professional on the part of the service department, including the service manager. More

by prasadd1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
May 04, 2022 -

prasadd1 responded

everything excellent

May 04, 2022 -

prasadd1 responded

everything excellent

April 29, 2022

The dealership was as helpful as they could be dealing with the problem my application was presenting. More

by jimbango
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 02, 2022 -

Mercedes-Benz of North Haven responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of North Haven. Please don't hesitate to reach out if you need anything else. The Best or Nothing The Service Team at Mercedes-Benz of North Haven

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