Mercedes-Benz of North Olmsted

Sales person was very knowledgeable about the car and very friendly during visit. While deciding to buy the car she was also helpful with all questions. Thanks. very friendly during visit. While deciding to buy the car she was also helpful with all questions. Thanks. More

Lorena Hetruc/Review: My wife and I purchased our first Mercedes through MBNO. From our first communications with the dealership, Lorena and her team were very attentive, inquisitive, friendly and responsi Mercedes through MBNO. From our first communications with the dealership, Lorena and her team were very attentive, inquisitive, friendly and responsive to meeting/full filling our needs of our potential Mercedes C300 purchase. Lo located a vehicle that that had the car features desired. The entire sales experience was easy, simple and the delivery presentation of the C300 purchased was exceptional. We would definitely work with Lo and MBNO for any future Mercedes purchases. More

We purchased our first Mercedes here and worked with Lorena Hetruc (Lo). She went out of her way to find us the vehicle we were looking for. We were able to stop by on short notice since we were trave Lorena Hetruc (Lo). She went out of her way to find us the vehicle we were looking for. We were able to stop by on short notice since we were traveling. Lo was very good at communicating and helping us get our new car delivered to Michigan. She even followed up multiple times after the sale to make sure we were happy! Great customer service by Ryan the new car sales manager also. They worked well together to make sure we received the best experience. Would defiantly work with them again. More

Purchased a CPO Mercedes GLE Aaron Kloss was very knowledgeable and helpful during the purchasing process. Aaron made the purchase an easy and great experience. I would buy again from him at this De knowledgeable and helpful during the purchasing process. Aaron made the purchase an easy and great experience. I would buy again from him at this Dealership. More

I'm guessing the reviewer named Tagrid was just having a bad day, because Stacey Narovec has helped me multiple times and she has always been a pleasure to deal with. She is unfailingly friendly, knowledge bad day, because Stacey Narovec has helped me multiple times and she has always been a pleasure to deal with. She is unfailingly friendly, knowledgeable, and super professional. For example, I had an unexpected electrical problem this morning when the service department was swamped. Despite that, Stacey found a way to squeeze me into the schedule and shuttle me to work amazingly fast. I had the car back in a few hours. It's hard to imagine any better service than that! I'd give Stacey SIX stars if I could. :) Gary W. More

Amazing Experience! !!! Highly recommended.Thank you Matt for all your help.We will definitely be back.Professional.Prompt.Courteous.Thoughtful. !!! Highly recommended.Thank you Matt for all your help.We will definitely be back.Professional.Prompt.Courteous.Thoughtful. More

we had a pleasant experience here. Salesman was patient as we looked at multiple vehicles and took quite some time to decide. Everyone else we interacted with was prompt and pleasant. Salesman was patient as we looked at multiple vehicles and took quite some time to decide. Everyone else we interacted with was prompt and pleasant. More

The Best, most courteous and professional service ever. Special thanks to my new friend, Colin (Sales Mgr.). Special thanks to my new friend, Colin (Sales Mgr.). More

She is the worst person to work at customer services her behavior with me was unprofessional. behavior with me was unprofessional. More

After buying autos for over 40 years, I have only met three salespeople as knowledgeable, honest, and client-focused as Mr. Barry Sisler. His philosophy of trying to understand the customer's needs and t three salespeople as knowledgeable, honest, and client-focused as Mr. Barry Sisler. His philosophy of trying to understand the customer's needs and to prioritize them over the desire to sell a product makes his professional and empathic approach a real treasure in this field. I highly recommend him to anyone seriously interested in finding the car that is right for him or her. More