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Mercedes-Benz of Orland Park

Orland Park, IL

4.5
404 Reviews

8430 W. 159th Street

Orland Park, IL

60462

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Showing 404 reviews

September 27, 2024

Good service Friendly professional staff Nice waiting room Eric was very helpful and professional O More

by osstundzia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Mark Zimmerman
Sep 30, 2024 -

Mercedes-Benz of Orland Park responded

Thank you for the positive feedback! We're glad to hear that Eric and our team at Mercedes-Benz of Orland Park provided excellent service. We appreciate your support!

August 27, 2024

My experience with this dealership has been great. That is because of Peter Martin, and Dawson in service. They are friendly, and take care of any issue I may have. More

by LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Harris, Peter Martin, and Dawson
Aug 28, 2024 -

Mercedes-Benz of Orland Park responded

Lee, we're delighted to hear that Peter and Dawson provided you with excellent service at Mercedes-Benz of Orland Park. Thanks for sharing your positive experience!

August 23, 2024

I was early for my appointment but was received with a smile and only waited a few minutes before a service writer was at my car to help me. Dawson took very good care of me and saw that my car was servic More

by Gidgetlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawson
Aug 26, 2024 -

Mercedes-Benz of Orland Park responded

Gidgetlady, we're delighted to hear that Dawson and the team at Mercedes-Benz of Orland Park provided you with such excellent service. Thanks for your continued trust in us!

August 21, 2024

Excellent service: knowledgeable and helpful staff, all work done in a timely fashion and at a very reasonable price. I wouldn’t consider any other service venue! More

by lukenmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Carmen Torres, Brad Patrylak
Aug 22, 2024 -

Mercedes-Benz of Orland Park responded

We're delighted to hear that you had an excellent experience with our team at Mercedes-Benz of Orland Park! Thank you for your kind words and continued trust in our service.

Aug 22, 2024 -

lukenmd responded

Keep up the excellent work!

August 13, 2024

Bill has been great. He is patient and takes the time to explain the differences of each model. It has been a pleasure working with Bill and we appreciate all his advices More

by Kin Chan
Recommend Dealer
Yes
Employees Worked With
Bill Harris
Aug 13, 2024 -

Mercedes-Benz of Orland Park responded

Kin, we're delighted to hear that Bill provided such excellent service at Mercedes-Benz of Orland Park. Thanks for sharing your positive experience!

August 12, 2024

I recently visited this car dealership and was quite disappointed with the experience. The prices have increased by almost 30%, and there were no discounts offered, which was surprising. To make matters More

by Husseinb1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not rememeber names
Aug 12, 2024 -

Mercedes-Benz of Orland Park responded

We apologize for the disappointing experience you had during your recent visit. It's concerning to hear about the price increase and long wait time, as well as the lack of satisfactory response from our team. We strive to provide excellent customer care and flexibility, so this feedback is important to us. Please reach out directly so we can address these issues further. Thank you, Joseph Cronin - Service Manager - 708-428-8228

August 08, 2024

Had a good selection to choose from. My salesman Greg Comer was excellent. Great location More

by DJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Comer
Aug 09, 2024 -

Mercedes-Benz of Orland Park responded

We are glad to hear that you enjoyed our vehicle selection and Greg's service. Thanks for choosing Mercedes-Benz of Orland Park!

July 30, 2024

My salesmen Ricardo was very courteous, patient and understanding. He wanted to ensure that I was happy with my purchase. He kept me informed throughout the entire process. I would highly recommend him More

by Armstrong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Lara
Jul 31, 2024 -

Mercedes-Benz of Orland Park responded

Armstrong, we're delighted to hear that Ricardo provided such excellent service at Mercedes-Benz of Orland Park. Thanks for the recommendation and enjoy your new vehicle!

July 26, 2024

The dealership is friendly and service to my vehicle was completed in a timely manner. They provided a loaner vehicle while my repairs were being done. They advised me of other repairs that need to be comp More

by Loviethomas53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dariusz Pawlica
Jul 26, 2024 -

Mercedes-Benz of Orland Park responded

Thank you for sharing your positive experience! We're glad to hear our team at Mercedes-Benz of Orland Park provided timely service and kept you informed about necessary repairs. We appreciate your feedback!

July 26, 2024

Service dept is great. Steve in service is excellent. Very helpful. Great expiriance would recommend More

by Sjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moore
Jul 26, 2024 -

Mercedes-Benz of Orland Park responded

Thank you for the recommendation! We're glad to hear Steve and our service team at Mercedes-Benz of Orland Park provided an excellent experience. We appreciate your support!

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