Mercedes-Benz of Orland Park
Orland Park, IL
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My experience with this dealership has been great. That is because of Peter Martin, and Dawson in service. They are friendly, and take care of any issue I may have. That is because of Peter Martin, and Dawson in service. They are friendly, and take care of any issue I may have. More
I was early for my appointment but was received with a smile and only waited a few minutes before a service writer was at my car to help me. Dawson took very good care of me and saw that my car was servic smile and only waited a few minutes before a service writer was at my car to help me. Dawson took very good care of me and saw that my car was serviced and called me when my car was done. Even though they weee in the middle of construction everyone was very helpful and friendly. I will be back when my car needs its next service. Always get good friendly service from Mercedes- Benz of Orland Park and it all started with the best salesman that sold me my car, Vic Cusco. More
Excellent service: knowledgeable and helpful staff, all work done in a timely fashion and at a very reasonable price. I wouldn’t consider any other service venue! work done in a timely fashion and at a very reasonable price. I wouldn’t consider any other service venue! More
Bill has been great. He is patient and takes the time to explain the differences of each model. It has been a pleasure working with Bill and we appreciate all his advices He is patient and takes the time to explain the differences of each model. It has been a pleasure working with Bill and we appreciate all his advices and experiences in helping us come a decision. More
I recently visited this car dealership and was quite disappointed with the experience. The prices have increased by almost 30%, and there were no discounts offered, which was surprising. To make matters disappointed with the experience. The prices have increased by almost 30%, and there were no discounts offered, which was surprising. To make matters worse, the wait time was over two hours for only oil change, and despite speaking with the supervisor about the possibility of a discount or being offered a car to use during the wait, we received no satisfactory response. The lack of customer care and flexibility was frustrating. I expected much better service and support from a dealership of this size and reputation. More
My salesmen Ricardo was very courteous, patient and understanding. He wanted to ensure that I was happy with my purchase. He kept me informed throughout the entire process. I would highly recommend him understanding. He wanted to ensure that I was happy with my purchase. He kept me informed throughout the entire process. I would highly recommend him. More
The dealership is friendly and service to my vehicle was completed in a timely manner. They provided a loaner vehicle while my repairs were being done. They advised me of other repairs that need to be comp completed in a timely manner. They provided a loaner vehicle while my repairs were being done. They advised me of other repairs that need to be completed to my vehicle. More