Mercedes-Benz of Orland Park

I have been looking for a used Mercedes for several months and contacted the dealer in late October inquiring about a used online offering. The sales person Darius spent a good amount of time explainin months and contacted the dealer in late October inquiring about a used online offering. The sales person Darius spent a good amount of time explaining the vehicle I had in mind and even went into maintenance for me since I really do almost everything on my own. After about 30 minutes I said that I would be going out of town and would check back in November and was invited to come out and test drive a few cars. The third week of November I visited the dealership with my son who just came in for Thanksgiving. I really want to see the pre-owned inventory. Darius was extremely patient and showed us a few vehicles and recommended that we go out for the test drive. After a good test drive he explained all the features of the car including the warranty and service. I asked for a few minutes of privacy and called my wife for the approval. (this helps keep the marriage smooth) We looked again at the pre owned and after some more discussion; Darius sold me a brand new Mercedes C 300. The buying experience was the best I’ve ever had. I treated with extreme courtesy and honesty. We closed the deal, which was so easy in a few minutes and took the car home that night. I left a personal check as a deposit and took the car home that night. The car is wonderful and more than I ever expected. I have for the last 15 years been driving Hondas and Toyotas which are really good cars. But the Mercedes is a magnificent car. I would recommend Darius and Orland Park Mercedes Benz to anyone that is really serious about buying a great car for a great person. It’s also worth mentioning that the follow up provided by Darius was great. A few days after buying the car he personally followed up with me to see how I was enjoying the car to which I told him that it was fantastic. My son is thinking about making his next car a Mercedes. More

This is third time I have returned to this dealership, their service and customer orientation is absolutely outstanding. Mercedes of Orland Park clearly goes the extra mile to provide customer service an their service and customer orientation is absolutely outstanding. Mercedes of Orland Park clearly goes the extra mile to provide customer service and ensure the customer's satisfaction. Five stars for the dealership, and all the personnel....from sales to service. Truly outstanding! Thank you for a wonderful experience! More

I found the dealership through ISeeCars.com. At first given that I live in Texas and was looking at a car in Illinois I was a little skeptical about going through internet sales. My brother lives in Chi given that I live in Texas and was looking at a car in Illinois I was a little skeptical about going through internet sales. My brother lives in Chicago, went to dealership, met with Darius and confirmed that everything Darius informed me of through email was correct and very accurate. The entire experience was a positive one from the initial contact to the shipping of the vehicle from Chicago to Dallas. Darius was also very patient with me given that I wanted to arrange financing locally and that I was out of town on business during part of the transaction that caused some delay. More

Timely response to our inquiry and Darius worked with us to get the deal we needed to replace our accident damaged car. The car was as described, the price was more than fair, and the entire process was smo to get the deal we needed to replace our accident damaged car. The car was as described, the price was more than fair, and the entire process was smooth and easy. Darius was very knowledgeable regarding the smart and able to answer all of our questions. We would not hesitate to recommend MB of Orland Park to others. More

I was in the market for a 2012 Mercedes s550. I had been to 2 other dealers. The first dealer gave me little to no discount and couldn't even get the car for 2 1/2 months. The second dealer was a little mor to 2 other dealers. The first dealer gave me little to no discount and couldn't even get the car for 2 1/2 months. The second dealer was a little more positive. Pete and Darius got my car quickly and gave me a fair price while giving me a loaner till the car arrived. I live a distance and they came to my home to deliver. Fast and easy! I will definitely recommend them to others in the future ps. Darius is delivering my new winter floor mats to my home to save me time. Thank you More

As a promise to my sales agent, I am writing a brief positive review of my buying experience at this dealership to repay the outstanding work my salesman did to get me on my very first MB. The vehicle p positive review of my buying experience at this dealership to repay the outstanding work my salesman did to get me on my very first MB. The vehicle price only came second to his promptness and attentiveness and when you combine those two positive attributes, there really is no other reason why I wouldn't buy the vehicle from them. More

They have the best sales people ever. I am very proud to be there costumer. I always get my new cars from them. Please go check them out. They remodel and it looks so sharp. Hands down it is the best and qu be there costumer. I always get my new cars from them. Please go check them out. They remodel and it looks so sharp. Hands down it is the best and quick service. More

JOY KARAS CONTINUES TO PROVIDE ME WITH THE SUPERIOR SALES EXPERIENCE THAT THE DEALERSHIP AND MERCEDES BENZ SHOULD USE AS A TRAINING MODEL FOR OTHERS TO FOLLOW. SHE IS MORE INTERESTED IN HELPING ME PLAN SALES EXPERIENCE THAT THE DEALERSHIP AND MERCEDES BENZ SHOULD USE AS A TRAINING MODEL FOR OTHERS TO FOLLOW. SHE IS MORE INTERESTED IN HELPING ME PLAN MONTHS AND YEARS AHEAD INSTEAD OF TRYING TO GET A QUICK SALE. SHE MADE SURE THAT I RECEIVED ALL THE LATEST FEATURES AND SAVINGS THAT MERCEDES BENZ OFFERED AT THE TIME OF MY PURCHASE. SHE ALREADY HAS HELPED PLAN FOR THE PURCHASE OF THE 2014, WHEN THERE WILL BE A MAJOR STYLE CHANGE. I ALWAYS GET THE FEELING THAT SHE IS WORKING FOR ME INSTEAD OF THE DEALERSHIP. THE DEALERSHIP AND MERCEDES BENZ ARE FORTUNATE TO HAVE HER. More

Mercedes-Benz of Orland Park had a great selection in a comfortable and relaxing enviroment. I was quickly greeted by my salesman, Dariusz Krogulski who was knowledgable and professional. We negotiated a f comfortable and relaxing enviroment. I was quickly greeted by my salesman, Dariusz Krogulski who was knowledgable and professional. We negotiated a fair trade in value and a surprisingly good price on the new E350. The process was quick and seamless. I knew what I wanted, what I wanted to pay for it and it was delivered ! I was introduced to the finance manager, Mr.Ray who was equally personable and professional. He clearly explained the finance options and quickly processed the sales transaction. This is my fourth MBZ and I can say that this last experience was just as good if not better than my prior. Keep up the good work! More

They never call the customer with an update on the service. Keep your car for 2 to 3 weeks and has had my car in 5 times for the same thing and they still have not fixed the problem. The worst servi service. Keep your car for 2 to 3 weeks and has had my car in 5 times for the same thing and they still have not fixed the problem. The worst service I have ever had from a car dealership. More