Mercedes-Benz of Owings Mills

Some times you get lucky. When I first contacted the dealership I reached Kyle Weiman, and it was the beginning of some great service . I can be indecisive, but Kyle never When I first contacted the dealership I reached Kyle Weiman, and it was the beginning of some great service . I can be indecisive, but Kyle never questioned anything. In fact he suggested that I test drive three vehicles to see what best suited me. The service didn't end there. After the purchase was complete, the following day, Kyle answered all my tech questions with a great attitude. Then, days later, he drove over an hour to deliver a promised mat and spent more time showing me additional tech options within the car. MB of Owings Mills can be proud that they are still providing great service. and that they have Kyle to represent them. More

Horrible experience my car was brought in for a warranty repair on the headlight, and when I got home I discovered there was a panel damaged because it was visibly hanging down.when I took the car back not repair on the headlight, and when I got home I discovered there was a panel damaged because it was visibly hanging down.when I took the car back not even a week later they claimed I ran something over. Patricia Doelle the service advisor brought me into the shop to show me the damage. Only for me to show them the damage was from them improperly lifting the car causing even further damage. Patricia was very nasty and disrespectful. I have never experienced such aggression at a place of business and I refuse allow it. I had my vehicle serviced there prior and had to return because lugs were not tightened. More

George Johnson my salesman was AWESOME & met my EVERY need! I will definitely recommend him when buying ANY vehicle! George is my and my family go to salesman for buying a car and any questions! Mahaman need! I will definitely recommend him when buying ANY vehicle! George is my and my family go to salesman for buying a car and any questions! Mahaman Kola was very professional and pleasant and he explained everything in detailed. I was in and out of finance within 20 minutes. In addition, Mahaman gave me hard copies and a flash drive of my purchase! Bob Banks was friendly and he gave me a fair estimate for my trade in. Overall, Mercedes-Benz of Owning Mills is a great dealership in buying your next car and why the dealership and Team get a 5 Star! More

I received a surprise text message with Lucy’s business card stating, “Go see Lucy. She will show you the car.” I don’t know who was more excited when I arrived at Owings Mills Mercedes-Benz, me or Lucy. card stating, “Go see Lucy. She will show you the car.” I don’t know who was more excited when I arrived at Owings Mills Mercedes-Benz, me or Lucy. She truly made my surprise all the more fun because of her genuine care and enthusiasm. Lucy definitely exemplifies the principles of quality customer care by listening, asking questions, eagerly offering product knowledge, and following-up when she says she will. She makes customer care look easy. More

i had the pleasure of working with Lucy on the purchase of a car. From the moment she replied to my inquiry to the moment the documents were signed, she was a pleasure to work with. She was highly responsi of a car. From the moment she replied to my inquiry to the moment the documents were signed, she was a pleasure to work with. She was highly responsive, well-informed, fair, and just a pleasure to work with. Next car we need, we're going straight to Lucy. More

Elliott was OUTSTANDING , he was so good my wife and I purchased not one but two Mercedes-Benz. We truly appreciate and thank God for his professional service. purchased not one but two Mercedes-Benz. We truly appreciate and thank God for his professional service. More

Purchasing a car from Mercedes Benz of Owings Mills was a positive experience. My salesman, Elliot and finance manager made the process seamless. I will definitely return to this location for my next purchas positive experience. My salesman, Elliot and finance manager made the process seamless. I will definitely return to this location for my next purchase. More

Elliott my sales person has been nothing but excellent. I would recommend him to anyone that is considering buying a mercedes benz I would recommend him to anyone that is considering buying a mercedes benz More

Very professional and nice, he made sure everything went smooth, he played with my baby when she was crying. He made the experience worth it. Totally recommend 100% smooth, he played with my baby when she was crying. He made the experience worth it. Totally recommend 100% More

Very happy with the entire experience. They solved my problem as I requested. Thanks Murphy. They solved my problem as I requested. Thanks Murphy. More