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Mercedes-Benz of Salem
Salem, OR
762 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 762 reviews
April 06, 2024
Excellent service from the check in person through the service tech; good listening and care for the owner service tech; good listening and care for the owner More
by BMATTOX04
Verified CustomerEmployees Worked With
Helpful April 06, 2024
They are caring, knowledgeable and respectful. There's never any pressure or up-selling. They are great representatives of the Mercedes Benz experience There's never any pressure or up-selling. They are great representatives of the Mercedes Benz experience More
by bevdunigan
Employees Worked With
April 05, 2024
I’ve been taking my GLE SUV to Mercedes-Benz of Salem for several years now and they always provide excellent customer service and take great care of my vehicle. Thank you Don and Tony for the great custom several years now and they always provide excellent customer service and take great care of my vehicle. Thank you Don and Tony for the great customer service More
by Charity
April 05, 2024
Great service… fast! Everyone friendly and helpful! Waiting area comfortable and great coffee as well! Everyone friendly and helpful! Waiting area comfortable and great coffee as well! More
by AMSELMACKIE
April 04, 2024
Top notch. Kind. Consider it an attentive. I take good care of you and do a promptly completely and professionally. Kind. Consider it an attentive. I take good care of you and do a promptly completely and professionally. More
by RANDY69
March 26, 2024
We have directly with Don for 10+ years. He has cared for 3 vehicles over years, received transport of vehicles from other states, etc. more importantly, he has built and maintained an endur He has cared for 3 vehicles over years, received transport of vehicles from other states, etc. more importantly, he has built and maintained an enduring relationship with our family as the reason you continue to service our vehicles. Thank you, Don. More
by dnl.mahoney
Employees Worked With
Don Post
March 26, 2024
I had such a positive experience working with Abel! He took videos and shared them with me in advance of coming down. His communication is clear and quick. He made the process seamless and the experien He took videos and shared them with me in advance of coming down. His communication is clear and quick. He made the process seamless and the experience so positive. Abel and Mercedes-Benz of Salem will be my first call in the future. More
by ErikaNicole
March 21, 2024
Abel was completely helpful in sales and service of our two new cars. He walked us through options of vehicles and pricing scenarios patiently. He explained everything about delivery and arranged everyth two new cars. He walked us through options of vehicles and pricing scenarios patiently. He explained everything about delivery and arranged everything needed for us to get our cars quickly. More
by Charlie
March 16, 2024
Communication was a little lacking…. We went to pick up the vehicle because they said it was done and got there to pick it up two days later and it was not ready. We went to pick up the vehicle because they said it was done and got there to pick it up two days later and it was not ready. More
by Ed
Employees Worked With
