Mercedes-Benz of Seattle

always a pleasure I've been bringing my Smart here since 2010 for regular service and the very occasional non-scheduled urgent-care visit. They're invariably friendly, I've been bringing my Smart here since 2010 for regular service and the very occasional non-scheduled urgent-care visit. They're invariably friendly, professional, and effective, and everything gets handled; John's great at keeping me informed and everything moving in an orderly fashion. I wouldn't trust anyone else with my beloved tinycar -- and look forward, when the time comes, to buying the next one from them as well. More

Fantastic Service The sales person Josia Evan's was great. He was patient, pleasant, empathic. He knew the vehicle in great detail. He walked me through getting to know The sales person Josia Evan's was great. He was patient, pleasant, empathic. He knew the vehicle in great detail. He walked me through getting to know the car. The finance department was also a pleasant experience. The final bow that was placed on my car, brought tears to my eyes. More

Very accommodating, efficient and professional Very positive experience with Bill and everyone else I talked to. Worked around my schedule and got a quick turnaround. Also provided with a nice loan Very positive experience with Bill and everyone else I talked to. Worked around my schedule and got a quick turnaround. Also provided with a nice loaner car. More

Found the problem and fixed it prompt The work was done quickly and expertly. The staff is kind and helpful. They were able to diagnose it correctly. The service advisor Stori knows her st The work was done quickly and expertly. The staff is kind and helpful. They were able to diagnose it correctly. The service advisor Stori knows her stuff. More

They go above and beyond Everyone was friendly, helpful and enthusiastic about getting my repairs completed in a timely manner. They worked very well with my insurance agent a Everyone was friendly, helpful and enthusiastic about getting my repairs completed in a timely manner. They worked very well with my insurance agent as well. More

Service experience Bill made sure I don't spend the rest of my day waiting for my car being serviced. He got to it right away. Instead of being there for 4 hrs., I was o Bill made sure I don't spend the rest of my day waiting for my car being serviced. He got to it right away. Instead of being there for 4 hrs., I was out in a jiffy (a little more than an hour). More

Routine service. Great customer service, friendly, timely. I don't have much more to say. I went in for routine service. It wasn't that involved and very straight fo Great customer service, friendly, timely. I don't have much more to say. I went in for routine service. It wasn't that involved and very straight forward :) More

Warranty replacement with no questions Very professional and thorough service, took longer than expected but they let me know right away. I'm sure it wasn't an easy job to replace the gas t Very professional and thorough service, took longer than expected but they let me know right away. I'm sure it wasn't an easy job to replace the gas tank. Everyone was cheerful & friendly. More

Patrick is Awesome Patrick is always been 100% committed to giving us the best service possible on our AMG E63 Wagon. He totally gets the passion we have for the car and Patrick is always been 100% committed to giving us the best service possible on our AMG E63 Wagon. He totally gets the passion we have for the car and it's capabilities. The service it was in for had a slight glitch with paperwork with MB USA and Patrick did a fantastic job of getting things squared away. Thank you Patrick and MB Seattle! More

Service at MB Seattle - high quality like their cars My recent service appointment was the 4th annual warranty service. Like my previous visits, Liz and her colleagues were courteous, professional and ef My recent service appointment was the 4th annual warranty service. Like my previous visits, Liz and her colleagues were courteous, professional and efficient. They kept my appointment time, finished the work in the estimated time and provided a well documented service record. Liz provided practical advice on upcoming tire replacement. I don't think an auto service operation could be better. More