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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
1,808 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 1,808 reviews

May 30, 2021

Chevist was very helpful with my purchase of a gle43. He was knowledgeable and provided excellent customer service before and after the sale. I will be recommending him to those looking to purchase a Merced More

by noahegfox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chevist here at Audi Marietta! Please let us know if you have any additional questions about the services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

May 29, 2021

Excellent service. Mr Moore was very good. He and Ms. Whitney was very patient and clearly described the cars' function when asked. I was overall happy with the service as they helped me find the perfect More

by Aileen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotta Whitney
May 28, 2021

Excellent services. I really love the way they take toi me to assist and care about all our desires. I appreciated specially the help of Celestine Lovence. More

by Ibrahima TRAORE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2021

Finding the perfect vehicle took me a very long time. I considered myself lucky to have found Mr. Chevist Mitchell at Mercedes-Benz (MB) of Silver Spring. Since day 1, he took the time to calmly explain ev More

by Nathalie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 26, 2021

Mr. Lovence & Mercedes Benz of SS made us feel like we were at home. Mr. Lovence provided white glove service from start to finish. He expertly made us feel special, appreciated and addressed all of our q More

by Todd Jackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : May Shyne
May 27, 2021 -

Mercedes-Benz of Silver Spring responded

Hi Todd, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

May 26, 2021

I had been looking for a 2018 GLE 350 for a couple of weeks before stopping by the MB dealership in Silver Spring. Upon my arrival, I booked an appointment with Edward who gave me a heartwarming welcome. More

by Franck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 25, 2021

Car serviced excellently. Loaner was reserved and delivered to me as promised. Mike Dowling is professional and personable. I've been with dealership since 1994. More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dowling
May 26, 2021 -

Mercedes-Benz of Silver Spring responded

Hi Linda, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 24, 2021

Chavez Mitchell's Professionalism, Care and Compassion for me as a customer was overwhelming! I consider him to be a great asset to Mercedes Benz of Silver Springs More

by Sanada McFall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : May
May 25, 2021 -

Mercedes-Benz of Silver Spring responded

Hi Sanada, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 21, 2021

Wanted to thank Marcelo and the management team and MB Silver Spring for a world class experience in obtaining our new G Wagon. What seemed to be a challenging vehicle to obtain was turned into a breeze. More

by skasraian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Elefantis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Via
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 19, 2021

Amazing, seamless buying process, and Aaron was so patient and friendly, explaining the features of the car and helping me comparison shop the different models. More

by mccbh23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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