Mercedes-Benz of Silver Spring

Awesome all the way around!! I would definitely recommend anyone dear to me here if they’re in the market!! Come on and visit MBSS! anyone dear to me here if they’re in the market!! Come on and visit MBSS! More

Great experience from start, with the test drive, to finish, with finance. Everyone we worked with was professional and friendly. The product specialist did a great job explaining the features of the c finish, with finance. Everyone we worked with was professional and friendly. The product specialist did a great job explaining the features of the car. More

Kelvin was absolutely amazing from start to finish! He made the entire process easy, quick and, surprisingly, fun! I will refer anyone looking to purchase a vehicle to him and I would definitely buy from made the entire process easy, quick and, surprisingly, fun! I will refer anyone looking to purchase a vehicle to him and I would definitely buy from him again myself. He went above and beyond. Wonderful experience... More

Let me start by saying Mercedes Benz of silver spring has always been my favorite Mercedes to get my car serviced. From the service department, Tom is the best and sweetest guy on the planet I’m pre has always been my favorite Mercedes to get my car serviced. From the service department, Tom is the best and sweetest guy on the planet I’m pretty sure I’m hard to deal with a drama queen for sure most of the time Tom on the other hand effortlessly deals with me he makes sure I’m happy laughing and my needs are met :) thanks Tom you’re truly amazing. Hi Lovence from the sales department you will forever be my favorite person when I’m looking to buy a new car you’re straight to the point I’m in and out in less than 3 hrs you’re honest and beyond hilarious it’s always a pleasure when I see you thank you so much for being such a beautiful and funny person it makes all the difference. From the finance department Hello Brad I really am not sure how to say this but you’re a magician or you’ve been on the debate team in high school lol the way you negotiate is flawless i love that you make sure I’m getting the best rates and saving money and get the best deals I really appreciate that me saving money is your first priority continue to be a great person your personally is also really fun thank you so much Brad you’re the best:) More

Excellent service and assistance by Elio Ayala.Elio is Excellent service and assistance by Elio Ayala. Elio is always available to answer questions and makes followup to check on status. I appreciate an Excellent service and assistance by Elio Ayala. Elio is always available to answer questions and makes followup to check on status. I appreciate and enjoy working with Elio More

Darrell was great to work with responsive and went above and beyond thank you very much for your help with this service will definitely come back Nishant Paul and beyond thank you very much for your help with this service will definitely come back Nishant Paul More

Robert Marr and team provided quick and friendly car maintenance service. I greatly appreciated a small gesture/initiative where they detected that my key fob battery needed replacement and they went ah maintenance service. I greatly appreciated a small gesture/initiative where they detected that my key fob battery needed replacement and they went ahead and replaced it — it is the small things that make a big difference, so thanks so much. More

Buying a car with Chevist was a FABULOUS experience. He walked us through all the benefits and options of the car we were interested in. He was patient, thorough and kind. He’s the best sales person we’ve walked us through all the benefits and options of the car we were interested in. He was patient, thorough and kind. He’s the best sales person we’ve purchased a car from. More

This team rocks every single time I call or visit. Ranai is super friendly and accomadating and Mike, he explains every detail and makes sure the customer is fully satisfied. Very courteous and accomadating is super friendly and accomadating and Mike, he explains every detail and makes sure the customer is fully satisfied. Very courteous and accomadating. Both are big assests. More

Tom super awesome and extremely knowledgeable about the Mercedes Benz product. I came into the dealership on a Saturday for something minor and wanted to have my brakes checked. Service advisor (Juan Easl Mercedes Benz product. I came into the dealership on a Saturday for something minor and wanted to have my brakes checked. Service advisor (Juan Easley) informed me that the service manager Tom would test drive my vehicle to ensure the brakes were properly functional. During the test drive Tom advised me that he was going to test the ABS in my vehicle. He was extremely knowledgeable about the Mercedes Benz product and shared a lot of insight on my vehicle. He also went a step further upon our return to the dealership to look up and explain all the services that were performed on my vehicle prior to my ownership which was January 25, 2021. I definitely feel comfortable in knowing that when I come to Mercedes Benz of SilverSpring all of my services and sales needs will be meet. Thanks again Tom you rocked! 😉. Juan thanks for your excellent customer service also! More