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Mercedes-Benz of Silver Spring - Service Center

Silver Spring, MD

4.7
315 Reviews

315 Reviews of Mercedes-Benz of Silver Spring - Service Center

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September 26, 2022

This one ofthe11111111-. Very excellence for customer service. I’m so Happiness when see every people. Thank you so much Mr.Juan easylle! More

by Vividnailsbaltimore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Fenton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elio Ayala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Marr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Andre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 08, 2022

Very professional, competent, excellent environment, Very friendly staff and my service advisor, Robert, is a very humane , knowledgeable individual who takes time to explain the issues to the customer. More

by joseph.asike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

Mercedes-Benz of Silver Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

September 01, 2022

Excellent In Every Area Possible Especially Time Management And Customer Response Time ! Would definitely recommend this dealership to anyone More

by donseason125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 23, 2022

MB of Silver Spring has dedicated service advisors, who are very courteous in providing service advice. More

by scaternor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Mercedes-Benz of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 20, 2022

Located 3miles from my home Attentive staff that is cooperative with my time needs. Helpful in many ways More

by rawls15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

August 18, 2022

Mercedes Benz of Silver Spring MD is truly a World Class Dealership selling and Servicing World Class Automobiles!! Your complete satisfaction is the goal of everyone in the Dealership! From Tom Rodkey’s ex More

by edwardbdds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elio Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fidel and Mo in the entry garage
Aug 20, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 29, 2022

Mercedes Benz of Silver Spring appears to be pretty good they just have a serious backlog in terms of getting you an appointment for service other and that the service was OK More

by Crseymour64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for the high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 06, 2022

She was responsible with respect women being to help us kindly solved our problems on time. More

by Nikky4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Williams
Jul 07, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 03, 2022

I have been taking my car for service here for 14 years and have always been very satisfied with the timeliness and quality of the service received. My ML350 has been kept in great shape🥰 More

by myrarenee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Mercedes-Benz of Silver Spring responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 30, 2022

Absolutely superb and professional business. Care of customers needs is beyond approach. One of the rare dealerships that values their customers. More

by tatinja24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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