Mercedes-Benz of Springfield

Great experience. Low pressure and very helpful. John did a great job and I ended up with just what I was looking for. John kept in touch without being a bother. Nice work. did a great job and I ended up with just what I was looking for. John kept in touch without being a bother. Nice work. More

My experience has been absolutely fantastic. First off, I was literally in the car market looking to lease a GLC 300 4matic for over a month. I had contacted 3-4 different dealers around the area (unfortunat was literally in the car market looking to lease a GLC 300 4matic for over a month. I had contacted 3-4 different dealers around the area (unfortunately they are all 3 hours away I live in VT) before I gave Springfield a try. I worked with Jim Pirro, and with in the hour I was able to make a deal with Jim and drive down to sign the paper work. I understand that dealerships need to make money, however there should always be room to negotiate and by far this dealership gave the best offer with complete satisfaction. They have earned my business and my families’ business. I hope they continue to keep their amazing service and fair pricing. It is very difficult to find great dealerships such as this one. More

Jonathan was awesome! I would recommend this dealership for anyone interested in a Mercedes. Very helpful, attentive and pleasant personnel, who listen to the clients needs. for anyone interested in a Mercedes. Very helpful, attentive and pleasant personnel, who listen to the clients needs. More

Service is good and they call me right after I request the car . Unfortunately , the car was sold but they still put the picture of the website the car . Unfortunately , the car was sold but they still put the picture of the website More

Our sales person Dave was very professional and explain very well on the car we purchased and he did get the car my daughter wanted very well on the car we purchased and he did get the car my daughter wanted More

My service associate went above and beyond to explain warranteed items and put me at ease about an issue I was concerned about. He was extremely helpful, professional and patient. What a positive impress warranteed items and put me at ease about an issue I was concerned about. He was extremely helpful, professional and patient. What a positive impression he made on me after I relocated and had to switch to this new Mercedes dealers. I'd pick this dealership any day after my experience with Junior. He got my car in and out very promptly, as promised. More

Fantastic from initial inquiry to delivery of vehicle Dealership was in Massachusetts and I’m in New York. Their cpo inventory was fantastic. Sam brown made the purchase as smooth as possible consideri Dealership was in Massachusetts and I’m in New York. Their cpo inventory was fantastic. Sam brown made the purchase as smooth as possible considering covid and two states. He kept me informed every step of the way. Jonathan potter delivered my car to my home for a test drive and delivered again once sale was complete. He also explained the many options available with great patience. Also the owner Peter Wirth was always available. I traded in a Jaguar and already feel I traded up. Would recommend this dealership to family and friends. More

John Potter John was very helpful. The swap of my lease was very easy and seamless. He was always there when I called and made sure the car was ready when needed. John was very helpful. The swap of my lease was very easy and seamless. He was always there when I called and made sure the car was ready when needed. More

Outstanding buying experience I have owned 12 cars and my buying experience with Jack McDevitt and Mercedes-Benz of Springfield was easily the best I have ever had. Jack and the de I have owned 12 cars and my buying experience with Jack McDevitt and Mercedes-Benz of Springfield was easily the best I have ever had. Jack and the dealership are a credit to the entire Mercedes brand and what it embodies. The professionalism, responsiveness, knowledge, and customer service were unparalleled throughout, including from Anthony, who helped us complete the required paperwork. We drove over 100 miles to buy our car from Jack and the team in Springfield. It was worth the trip many times over! More

Amazing service every time. The people are very professional, friendly, and informative. The lobby / restrooms are also always clean. I highly recommend this Mercedes-Benz dealership / service cent professional, friendly, and informative. The lobby / restrooms are also always clean. I highly recommend this Mercedes-Benz dealership / service center. I wish more places were this trustworthy. I won’t go anywheres else. More