Mercedes-Benz of Springfield

Treated professionally An all around great experience buying my first new car. First Patrick and then Jim were just great to work with. I would recommend this dealership to An all around great experience buying my first new car. First Patrick and then Jim were just great to work with. I would recommend this dealership to anyone. More

Excellent customer care. Dave Kenny truly listened to what I was looking for and went above and beyond to accommodate without any pressure. Everyone at Springfield Mercedes w Dave Kenny truly listened to what I was looking for and went above and beyond to accommodate without any pressure. Everyone at Springfield Mercedes was polite, helpful and professional. More

Quick and painless and professional Simple easy and fast as it should be! Salesman was professional and fun to work with and worked hard to earn my business. Well done! Simple easy and fast as it should be! Salesman was professional and fun to work with and worked hard to earn my business. Well done! More

Mercedes of Springfield Junior was absolutely fantastic to work with. As soon as I drove in, the entire staff were so pleasant and welcoming. Even though there are dealership Junior was absolutely fantastic to work with. As soon as I drove in, the entire staff were so pleasant and welcoming. Even though there are dealerships closer to my home, I will continue to go there for service. Superior service and professional staff! More

Dave Vakalis I had the most pleasant and rewarding experience purchasing my car from Dave, He has been searching for a car for me for a year. He explained all the I had the most pleasant and rewarding experience purchasing my car from Dave, He has been searching for a car for me for a year. He explained all the mechanisms to me in layman's terms--very easy to understand. I will definitely recommend Dave to my friends and family! More

I had a great experence with Mercedes of Springfield A friendly knowledgeable staff will keep me going back. The free coffee is good also. I didn't realize Mercedes had such a large selection of models. A friendly knowledgeable staff will keep me going back. The free coffee is good also. I didn't realize Mercedes had such a large selection of models. More

Highly Satisfied Courteous, professional staff with no pressure throughout the Buying Process, from viewing to delivery. Specifically, Jim Pirro provided a thorough tu Courteous, professional staff with no pressure throughout the Buying Process, from viewing to delivery. Specifically, Jim Pirro provided a thorough tutorial on the features of our selection and kept us informed on all phases of our purchase. More

Customer Service Excellence I recently purchased a Mercedes C43 AMG Coupe at this dealership and called Felicia Rodriquez in the Service Department to find out if your dealership I recently purchased a Mercedes C43 AMG Coupe at this dealership and called Felicia Rodriquez in the Service Department to find out if your dealership installs the 3M Pro paint protector system and what it would cost to do my car. She didn’t know for sure but said she would find out and call me back. Within an hour she called back with all the information I was looking for and because of her promptness and follow through I scheduled an appointment to have it done. She also said there was an order in to replace the driver’s side window which had some minor scratches which she was going to try to get completed that same day as well. She said she would have a loaner car available for me to use while my car is being serviced. That is what I call excellent customer service! Don D More

Excellent service and sales rep I worked with an excellent sales rep named Dave V. who patiently worked with us for several months helping us to purchase our new GLA. Dave was great I worked with an excellent sales rep named Dave V. who patiently worked with us for several months helping us to purchase our new GLA. Dave was great at allowing us to take our time and purchasing our vehicle when we were ready and extremely accommodating every time we requested an appointment. The owner Peter was extremely knowledgeable about the vehicle and went above and beyond finding us the safety features we were in search of. I would highly recommend Mercedes of Springfield for their service, professionalism and high level of customer care. More