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Mercedes-Benz of St. Charles

St. Charles, IL

4.8
268 Lifetime Reviews Review Dealership
Welcome to Mercedes-Benz of St. Charles. Located at 225 N. Randall Road in St. Charles, IL, we are dedicated to offering a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz vehicles for you to choose from. We pride ourselves on our knowledgeable and friendly sales associates who always offer a no-pressure sales environment. Our straightforward buying process will get you behind the wheel of a Mercedes-Benz in no time. Mercedes-Benz of St. Charles is the proud recipient of the prestigious Mercedes-Benz "Best of the Best Dealer Recognition Award" for 2012 Mercedes-Benz of St. Charles has received the prestigious Mercedes-Benz Best of the Best Dealer Recognition Award based on its outstanding performance in 2012. The award was presented as a tribute to its success as an independent entrepreneur who routinely exceeds the expectations of Mercedes-Benz owners. The award, which is presented annually, goes to top performing Mercedes-Benz dealerships for demonstrating superior performance in various areas of their business, including customer satisfaction, new vehicle sales, certified pre-owned sales, leadership and management, parts operations, and market penetration. "These dealers are exemplary representatives of the Mercedes-Benz brand: an entrepreneurial spirit fueled by a commitment to excellence and strengthened by a total focus on customer satisfaction," said Steve Cannon, president and CEO of Mercedes-Benz USA. "Supported by their exceptional performance, 2012 proved to be one of the most successful years in the history of Mercedes-Benz USA. I thank them for their hard work and dedication." Mercedes-Benz of St. Charles is the only Mercedes-Benz dealer in the State of Illinois to receive this prestigious award for 2012.

225 N. Randall Road

St. Charles, IL

60174

Directions

Top Reviewed Employees

Dean Pontrelli at Mercedes-Benz of St. Charles

Dean Pontrelli

Service Advisor
5.0
Mark Matuszewski at Mercedes-Benz of St. Charles

Mark Matuszewski

Service Advisor
5.0
Craig Falkenthal at Mercedes-Benz of St. Charles

Craig Falkenthal

General Manager
5.0
Gene Woods at Mercedes-Benz of St. Charles

Gene Woods

Finance Manager
not yet
rated
Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

March 06, 2021

"Service personnel were helpful, kind, efficient and..."

- EliRoe

Service personnel were helpful, kind, efficient and accommodating. Waiting area was clean, warm and inviting. I was able to easily schedule a time to visit and work was done quickly while I waited. Love that a vehicle was offered to me!

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Employees Worked With

January 22, 2021

"Excellent service , professional, knowledgeable and..."

- RP -pizza

Excellent service , professional, knowledgeable and prompt. Service Department was exceptional especially Service Manager Ron Neal who went above and beyond to keep us updated and accommodate all of our needs. He explained every step of the way.

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Employees Worked With

Ron Neal

January 20, 2021

"Great service but a little pricey for a glorified oil..."

- deaglebenefitgrp

Great service but a little pricey for a glorified oil change. I would recommend trying to get your service prices down just a bit. Overall good experience.

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Employees Worked With

Dealership Inventory (112 Vehicles)

new 2020 Mercedes-Benz Metris car, priced at $35,597

2020 Mercedes-Benz Metris

$35,597

used 2019 Mercedes-Benz C-Class car, priced at $39,483

2019 Mercedes-Benz C-Class

$39,483

used 2018 Mercedes-Benz GLE 350 car, priced at $38,893

2018 Mercedes-Benz GLE 350

$38,893

new 2021 Mercedes-Benz GLA 250 car, priced at $43,630

2021 Mercedes-Benz GLA 250

$43,630

new 2021 Mercedes-Benz C-Class car, priced at $52,345

2021 Mercedes-Benz C-Class

$52,345

new 2021 Mercedes-Benz AMG GLA 35 car, priced at $53,805

2021 Mercedes-Benz AMG GLA 35

$53,805

Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Laptop Computers
  • Authorized Parts Store
  • Pet Friendly
  • Television