Mercedes-Benz of Stockton

Excellence in Service My annual service was seamless in efficiency. From making the appointment to the greeting and knowledgeable service rep, the service was exceptional, My annual service was seamless in efficiency. From making the appointment to the greeting and knowledgeable service rep, the service was exceptional, I would expect nothing less from Mercedes. My loaner car was ready to go and performed exceptionally well. It was clean, sanitized and fueled up. Picking up my car was again efficient, thorough and professionally handled. My only suggestion is to make use of an electronic Apple Pay device, avoiding the necessity of handling credit cards. More

As usual I was in and out with not a care in the world. Excellent customer service from Kelly from start to finish a true pleasure. Excellent customer service from Kelly from start to finish a true pleasure. More

Service Team is Awesome Jeff has been my service advisor for a few years now. He's great and always responsive to emails. Kayla made the process so easy with the loaner car Jeff has been my service advisor for a few years now. He's great and always responsive to emails. Kayla made the process so easy with the loaner car. More

It was easy to schedule an appointment at a time that was convenient for me. Check in was fast and easy. The waiting area was very nice and the staff was friendly. I was pleased to drive away in a clean car convenient for me. Check in was fast and easy. The waiting area was very nice and the staff was friendly. I was pleased to drive away in a clean car. More

Great service with a smile, bin great to work with. Keep it up Bin! Thanks for making the process so easy. Take care, Sheila Hydar it up Bin! Thanks for making the process so easy. Take care, Sheila Hydar More

Kalya, depends which experience you would like me to talk about. W/ Jordan, 0 star (terrible) with Ken, 100 star. Jordan was so pushy and I hated it. Almost hated the whole dealership and he made me feel tha about. W/ Jordan, 0 star (terrible) with Ken, 100 star. Jordan was so pushy and I hated it. Almost hated the whole dealership and he made me feel that after the lease is over, I don't ever want to lease or buy Mercedes. More

Great Service Department! Excellent service department and the service advisors are great! My advisor, Fred, is really customer service oriented and efficient. A real pleasur Excellent service department and the service advisors are great! My advisor, Fred, is really customer service oriented and efficient. A real pleasure! I've also had good dealings with the parts department. The staff are very efficient, helpful,, and friendly. Even the waiting areas were comfortable and accomodating. More

Was easy process. Jay made sure I had what I wanted and answered all my questions. I appreciated the fact of no pressure conversation. Thank you! answered all my questions. I appreciated the fact of no pressure conversation. Thank you! More

Unrivaled Service In 50 years of buying cars and having them serviced I have never before experienced anything close to the help provided by Mercedes Benz of Stockton. In 50 years of buying cars and having them serviced I have never before experienced anything close to the help provided by Mercedes Benz of Stockton. More

Service staff was accommodating, friendly and efficient. However, I was hoping to be offered a rebate on the set of new tires I purchased, but was advised none was available. However, I was hoping to be offered a rebate on the set of new tires I purchased, but was advised none was available. More