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Mercedes-Benz of Tampa
Tampa, FL
3,442 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,442 reviews
June 22, 2016
Excellent Customer Service & very experienced Sales person! My husband and I went car shopping on Monday. We went to Audi, Porsche, Lexus, BMW, and Mercedes-Benz Dealerships. Wow, how different the services can My husband and I went car shopping on Monday. We went to Audi, Porsche, Lexus, BMW, and Mercedes-Benz Dealerships. Wow, how different the services can be. I truly appreciate Audi and Mercedes-Benz customer services. We worked with the Sales Person Robert Weisgal , who is very experienced and very patient, helped us to find my dream car; Ralph walked me through the learning process of getting familiar with all the new features, the Financial person who help me to go through the term and all the services that Mercedes-Benz are offering. It has been a busy and wonderful day! Thank you! More
by Wei
Employees Worked With
Jerry Cardine, Robert Weisgal, Brett Tatum
June 22, 2016
Great experience Jordon is great . Patient enough to show all the cars & alowed us to test drive them . Explained everything very well. Stayed late until everything sa Jordon is great . Patient enough to show all the cars & alowed us to test drive them . Explained everything very well. Stayed late until everything satisfied More
by MERCELY0
Verified CustomerEmployees Worked With
Jordan Ritter, Jerry Cardine, Tom Fallon
June 22, 2016
The whole experience just took to long. If your planning your day around your appointment with the dealership...DON'T! I took my car in just to have the radio and navigation system looked a If your planning your day around your appointment with the dealership...DON'T! I took my car in just to have the radio and navigation system looked at and it took three hours and some change. I couldn't believe how slow they were even for something as simple as what i was there for. On top of that when i finally had enough of the wait i went out in search for the agent who helped me and when he seen me he waived me over to say my car is ready...xxx dude!! I feel Dustin could have come and closed me out before he starts with anothet customer. Im done with this location....I'd rather go to Wesley Chapel. More
by CLOSMD
Employees Worked With
Dustin Rogers
June 21, 2016
Awesome Service Representative He's pleasant to work with and very courteous. He consistently answers the phone whenever I call and follows up to ensure me that I'm not forgotten or He's pleasant to work with and very courteous. He consistently answers the phone whenever I call and follows up to ensure me that I'm not forgotten or lost in the process. Also he outlined the steps that he will take to resolve a problem More
by DAVIDLOVE6
Employees Worked With
Darrell Williams
June 21, 2016
Friendly staff It was a pleasure to work with Mark... He made the car buying experience enjoyable and painless.. The entire process was fast and I am very happy I ca It was a pleasure to work with Mark... He made the car buying experience enjoyable and painless.. The entire process was fast and I am very happy I came to Mercedes of Tampa! I would recommend this dealership and my sales man Mark Sheets... I look forward to a long working relationship. More
by RU3782
Employees Worked With
Mark Sheets
June 21, 2016
Thank you Thanks to everyone at Mercedes of Tampa – for great service – I would really like to go out and say Thank you to Arnell Howard great to work with even Thanks to everyone at Mercedes of Tampa – for great service – I would really like to go out and say Thank you to Arnell Howard great to work with even though before coming in there had been a few bumps in the road, but overall I would simply put in 100% happy and satisfied with not only my new Mercedes but the work of Arnell Howard – thank you again - George Mootz More
by afun110262
Employees Worked With
Arnell Howard, Angelo Panico
June 21, 2016
Antenna installation Mike handled it with his usual professionalism. Always a pleasure dealing with him. He keeps us up to date on all service being performed and is quick Mike handled it with his usual professionalism. Always a pleasure dealing with him. He keeps us up to date on all service being performed and is quick to get us a loaner car when necessary. More
by JANICE_LLOYD
Employees Worked With
Mike Nankovitch
June 21, 2016
TPMS Problem I brought my 2008 SL 550 in on a Sunday, and I was immediately greeted by all of the Service Staff who directed be to my Service Advisor, Eric Gonzale I brought my 2008 SL 550 in on a Sunday, and I was immediately greeted by all of the Service Staff who directed be to my Service Advisor, Eric Gonzalez. Eric examined my car, and advised that it was possibly a TPMS reset issue, not a TPMS sensor or module replacement. Eric told me he would have an answer in one hour. He contacted me by telephone and alleviated my fear of an expensive repair. He said your car is ready. Eric and the Service Staff at Mercedes-Benz of Tampa Bay should be commended for being professional and providing excellent service. More
by RGREGIII
Employees Worked With
Eric Gonzalez
June 21, 2016
Outstanding service! I love Mercedes, this is my second lease with them and the people always make me feel welcomed and taken care off. All my questions were answered, eve I love Mercedes, this is my second lease with them and the people always make me feel welcomed and taken care off. All my questions were answered, everybody is knowledgeable and friendly. The process is efficient and fast. They value my time and I sure appreciate how accommodating they were with me. More
by tiffanyn13
Employees Worked With
Jaden Batten, Angelo Panico, Larry Pfingsten
June 21, 2016
Great Awesome experience with Angelo Friendly dealership Fantastic service Angelo made my dream of owning a Mercedes SUV come true The coffee is alway Awesome experience with Angelo Friendly dealership Fantastic service Angelo made my dream of owning a Mercedes SUV come true The coffee is always fresh and the people serving it are amazing individuals More
by DRYMROSA
Employees Worked With
Robert Weisgal, Angelo Panico, Brett Tatum
