Mercedes-Benz of Westminster

Professional & Personal Let's face it folks; us MB clientele have the ability to purchase our vehicles from wherever and from whomever. It just becomes a matter of who is wil Let's face it folks; us MB clientele have the ability to purchase our vehicles from wherever and from whomever. It just becomes a matter of who is willing to extend the best service. Shawna Coyle exemplifies what MB customers expect when it comes to "above & beyond" service! I very much appreciate her consultative approach, along with her level of professionalism. Throughout the entire process Shawna was knowledgeable, caring, understanding, honest, fun, witty, & personal but yet professional. She also maintained a level of communication which wasn't overbearing; I was always informed about what to expect and her follow through was on point. From the moment we discussed needs and options to the arrival of my vehicle and beyond, Shawna was very informative and always over delivered! Would I purchase from this dealership again? YES; only if Shawna is my consultant!!! I just want to thank you for your commitment to excellence! More

poorly handled repair my wifes SLK was misdiagnosed then kept for a week and a half to change an alternator.While there the car was damaged.Called me a lier did a poor repa my wifes SLK was misdiagnosed then kept for a week and a half to change an alternator.While there the car was damaged.Called me a lier did a poor repair on the car then told me to shove it.they don't even know me.Im tired of being ripped off More

Awesome service! This was my first Mercedes purchase and Jim Plank made it happen for me. Every part of the experience was wonderful. From the beginning till I drove a This was my first Mercedes purchase and Jim Plank made it happen for me. Every part of the experience was wonderful. From the beginning till I drove away in my new car went seamlessly. More

Always Pleasant Experience It has been exactly one year since I bought my MB E350. When we arrived at the dealership we were just window shopping and dreaming. My husband and I It has been exactly one year since I bought my MB E350. When we arrived at the dealership we were just window shopping and dreaming. My husband and I were greeted by Jim Plank and he automatically became one of our most favorite people. We did not make a purchase the first visit but the second visit we found a beautiful car in great condition on the showroom floor and fell in love. Thanks to Jim and KB in finance we were able to make purchase without a hassle. Jim is a very friendly person and very smart when it comes to the MB brand. My husband and I pray we are in a position to buy another vehicle from Jim Plank before he retires! I appreciate the assistance of KB in finance as well. I have nothing but praise when it comes to this team of guys and I am thankful to have done business with them!! More

Did everythng to get us the car we wanted We wanted a white ML with 4-matic and had checked different Dealers within a 500 mile radius. When we were unable to find what we wanted, we expanded We wanted a white ML with 4-matic and had checked different Dealers within a 500 mile radius. When we were unable to find what we wanted, we expanded our search, and lucky for us we found Shawna. She not only dedicated herself to find the vehicle we wanted, we had daily communication with her to advise us of locating it, detailing it, getting the financing through Mercedes and arranging shipping. Would we buy from Her again...you bet. Honest, straight forward, answered our questions, and delivered on the promise She made. Thanks Shawna....We Love Our ML We have owned or leased Mercedes since 1976, This is a top Salesperson with a highly rated Dealership. More

I had the most amazing experience because of Josh Grimm I had purchased many luxury cars in the past but never out of state direct. I was quite nervous specifically since it involved such a large amount. I had purchased many luxury cars in the past but never out of state direct. I was quite nervous specifically since it involved such a large amount. Josh Grimm made this experience the best car purchase I ever had. He was the reasons I chose this dealership over the other two choices I had. He literally held my hand through out the whole transaction. He was very informative, professional and prompt. His follow up and responsiveness was impressive. I will continuein definitely will use him in my future purchases. Thank you again to Josh Grimm. More

My New Car Purchase Jim was very helpful in my new car buying experience. His knowledge of each model and options helped in finding the right car. Very pleased with his Jim was very helpful in my new car buying experience. His knowledge of each model and options helped in finding the right car. Very pleased with his professionalism and patients. More

"My dream purchase" Jim Plank epitomizes outstanding customer service! He was instrumental in making my dream of purchasing & owning a Mercedes a memorable & stress free Jim Plank epitomizes outstanding customer service! He was instrumental in making my dream of purchasing & owning a Mercedes a memorable & stress free one. He was there at every turn, answering all my questions & quieting my concerns. He continues to check-in with me to see how I am enjoying my new car. Also, his kindness, personality and knowledge make up the total package that is named Jim Plank Carol Meinzer More

Sale on used Mercedes Jim plank is a very courteous and professional salesman. Even though I was not able to negotiate the deal,it was my pleasure to have him as a salesma Jim plank is a very courteous and professional salesman. Even though I was not able to negotiate the deal,it was my pleasure to have him as a salesman. More

Enjoyable experience thanks to Jim Mercedes makes a quality product and this dealer helps maintain the quality of the brand. Jim is consistently checking-in on my wife and I asking how Mercedes makes a quality product and this dealer helps maintain the quality of the brand. Jim is consistently checking-in on my wife and I asking how we enjoy our vehicle. His sense of humor is also welcomed! More