Mercedes-Benz of White Plains

This is the second time I have leased a car from this dealership through Tom Chen. Tom is friendly, professional and knowledgeable about Mercedes vehicles. He went out of his way to secure the colour of dealership through Tom Chen. Tom is friendly, professional and knowledgeable about Mercedes vehicles. He went out of his way to secure the colour of the car that I wanted. When my lease is up I'll buy or lease again with Tom and this dealership. More

Well, let's start with the front desk that is always very friendly offering us refreshments and indicating a sales person very fast. The place is clean and impeccable. Salesperson (Peter Makaj) is one of the friendly offering us refreshments and indicating a sales person very fast. The place is clean and impeccable. Salesperson (Peter Makaj) is one of the best salesperson I ever met. His knowledge of ALL cars in the showroom is amazing, from the type of carpet to engine compartment, he explained everything to us with great patience and sense of humor. Everyone in the showroom always has a smile and their attention to everyone is really a plus. I would definitely recommend MB of WP to all my friends. More

Peter Wirth was an absolute pleasure to do business with. He was nothing but professional and accommodating during the whole process. I would absolutely recommend Peter Wirth and Mercedes Benz of White Pla He was nothing but professional and accommodating during the whole process. I would absolutely recommend Peter Wirth and Mercedes Benz of White Plains to anyone I know. A really enjoyable experience. Anthony Amoriello More

We were so pleased with the personal attention we received from Tom that I am considering purchasing an additional used car from him in the very near future. We went into the dealer on Friday afterno received from Tom that I am considering purchasing an additional used car from him in the very near future. We went into the dealer on Friday afternoon and drove my car home on Saturday at 3PM Who could ask for more. More

The ambiance of the dealership is beautiful. You really feel as if you walked into a world of luxury, which you have. My sales person, Tom Chen, is extremely pleasant and accommodating. He will do anyth feel as if you walked into a world of luxury, which you have. My sales person, Tom Chen, is extremely pleasant and accommodating. He will do anything to make the transanction as easy for me as possible. I love that. I can just sit back and relax and have confidence that all is being done perfectly. My experience with the maintance department in the past has also been great. I can always reach the person I need to and get accurate information without being rushed. More

Jennifer worked with us in finding the exact car including color and only the options we were looking for. Although it took a little longer than normal to find the car in the end it was well worth including color and only the options we were looking for. Although it took a little longer than normal to find the car in the end it was well worth the wait. I was with the competitor for three car cycles so this is a win for MB White Plains. What we paid for is what was discussed - no last minute changes or haggling. Thanks. Our friends will follow. More

I have to say this dealership is beautiful. The employees are great especially my sales person, Tom Chen, he is the go to guy. He's extremely nice and accommodating. I will recommend him to anyone. He will are great especially my sales person, Tom Chen, he is the go to guy. He's extremely nice and accommodating. I will recommend him to anyone. He will do his best to make the client happy. I wouldn't deal with anyone else. I will go whereever Tom goes. My experiences have always been the best. More

We just purchased our 3rd Mercedes and have been service clients for almost 6 years with two others. Thomas Chen was our sales rep. He was straighforward, fair and extremely helpful throughout the entire pr clients for almost 6 years with two others. Thomas Chen was our sales rep. He was straighforward, fair and extremely helpful throughout the entire process. Simply put, he took the hassle out of the deal(which included a trade)and for that we are grateful! Since '05, we've seen the same familiar faces each time we bring the cars in for service. This speaks volumes about the dealership and their employees. Customer service is their top priority and it shows! More

I worked with Lenny Salvatore and he was absolutely wonderful to work with. He was extremely patient with us and understood that purchasing a vehicle for a business can take a long time. He was never p wonderful to work with. He was extremely patient with us and understood that purchasing a vehicle for a business can take a long time. He was never pushy and walked me through each step of the purchasing process making it as simple as possible. I felt very comfortable contacting Lenny with any questions and he was always able to provide me with an answer. He is clearly very knowledgeable and made me feel like I could trust him 100%. Lenny has absolutely earned our business and we look forward to continuing a long-term relationship with him and Mercedes-Benz of White Plains. I am happy to say that I feel extremely confident in recommending him to family, friends and clients who may be in the market for a car. More

Overall it was an enjoyable buying experience dealing with Mike Livia. he was professional, straightforward and patient as we alternatd betwen an E350 sedan and coup. The pricing Mike offered from the s with Mike Livia. he was professional, straightforward and patient as we alternatd betwen an E350 sedan and coup. The pricing Mike offered from the start was competitive even after all my benchmarking through Consumer Report new car pricing. Mike never disparaged the competition when we told him we were deciding between a MB or BMW 535XI and our last 4 cars have all been BMWs. Mike's approach instilled confidence in him as an individual and the franchise he represents. More