Mercedes-Benz of White Plains

I was in the market for a used Mercedes c300. Thomas chen was patient and very knowledgeable about the Mercedes c300. I ended up buying a new 2011. The whole process and the way Thomas Chen handled the chen was patient and very knowledgeable about the Mercedes c300. I ended up buying a new 2011. The whole process and the way Thomas Chen handled the deal was a pleasure and I would highly recommend Mercedes Benz of White Plains More

Paul Tadeushuk is always outstanding!!! I cannot Paul Tadeushuk is always outstanding!!! I cannot expound more than this to do him the justice his style deserves.Paul always takes as much time as Paul Tadeushuk is always outstanding!!! I cannot expound more than this to do him the justice his style deserves.Paul always takes as much time as necessary to make sure we are absolutely happy with our new vehicles. Gary Turco, Sales Manager, always attentive and also deserves high grades. Jim & Joanne Valenti More

Chris and everyone at White Plains Mercedes Benz were outstanding. I went in just to browse and ended up buying that same day. Their professionalism and friendliness made me feel like it was the right mo outstanding. I went in just to browse and ended up buying that same day. Their professionalism and friendliness made me feel like it was the right move at that time and I havent regretted it at all. More

It was a pleasure dealing with Paul Tadeushuk. He was extremely responsive and helpful and met all our needs and concerns. We would most definitely go back to Mercedes-Benz of White Plains and purchase a extremely responsive and helpful and met all our needs and concerns. We would most definitely go back to Mercedes-Benz of White Plains and purchase another car from Paul. My husband may do that this summer. More

It was pleasure dealing with Jay Sschneider. When we were considering buying the car, he outliend the various options in great detail and was extremely patient. After the sale, he made himself available were considering buying the car, he outliend the various options in great detail and was extremely patient. After the sale, he made himself available for answering questions and even came to my office and sat with su for oine hour to explain the programming of the car in detail. My husband, who also owns a Mercedes that he bought from another dealership, is now servicing hsi car at White Plains and is exceedigly happy with the service that is provided to him. You need people like Jay. The car is so complicated to operate that it is not suited for people over the age of 30! More

From my very first call to Marco Cvitkovak I knew that I wanted to work with him. He was very friendly and more import he was very knowledgable about the SUV that I was interested in. I have recommended Mar wanted to work with him. He was very friendly and more import he was very knowledgable about the SUV that I was interested in. I have recommended Marco to my friends and family who are interested in purchasing a Mercedes. More

Gary Turco resolved a very serious quality issue on our 2010 E fourmatic which enabled us to purchase a new 2011 smiliar vehicle. Peter Bassani made the purchase of that new car an enjoyable experience. He 2010 E fourmatic which enabled us to purchase a new 2011 smiliar vehicle. Peter Bassani made the purchase of that new car an enjoyable experience. He is extremely knowledgeable, professional and caring. Between the two of them, we culminated our dealership visit on a very positive note. More

My husband and I drove from Philadelphia to White Plains to purchase a certified pre-owned GL. The sales person, Peter Makaj, knew we were driving from out of town about a three hour drive both ways. We s to purchase a certified pre-owned GL. The sales person, Peter Makaj, knew we were driving from out of town about a three hour drive both ways. We saw the vehicle on line but of course needed to test drive the car to ensure quality, etc. After test driving the GL we decided to make the purchase. The interior of the vehicle needed to be cleaned/detailed - rugs, seats, cup holder. . . Mr. Makaj assured us that while we waited that he had four men who would detail the car. Two and a half hours after we were told that the car would be detailed someone drove the car over to us. The only items that were cleaned were the dash board and a smudge on the driver’s visor. When I expressed my disgruntledness Mr. Makaj ignored me. My husband and I needed to make the trek back home so we left. Luckily the car is certified because we are now experiencing several minor issues with the GL. The coolant is low, the auto hatch is not working properly, etc. I believe the car was on lease and upon returning it to the dealer, the dealer basically flipped it without having it serviced. Then my husband and I purchased it. We were also told that the the second car key would be FedExed to us the very next day along with the plates. Needless to say after several phone calls and emails, two and a half weeks later we finally received the key and plates. More

I'm a little surprised about the 2 semi-negative reviews. I love this dealership, friendly, good work, very responsive. I used to use Greenwich M/B for service but they were HORRIBLE, see my review for tha I love this dealership, friendly, good work, very responsive. I used to use Greenwich M/B for service but they were HORRIBLE, see my review for that dealer. I drive an extra 20 miles to go here, and it's worth every bit of my time and gas to do so. I use Angelo as my service advisor and he is great- always looking for ways to save me money, supportive when i want to defer non-crucial items, to the point and efficient, and he never forgets to keep me updated on the status of the work. The service department is very busy- when you arrive in the morning sometimes there are 15 cars in line checking in for service. However they run pretty much like clockwork and have you out quickly. They have very good loaner cars, either C class or ML's. I wouldn't hesitate to recommend them to you... I've had no experience w/ the sales department so I can't comment on that side of the business. More

For years, and persisting to date there is an overall tone of arrogance starting with whover answers the phone, and including salesmen, service writers, porters and cashiers. These people must have a ter tone of arrogance starting with whover answers the phone, and including salesmen, service writers, porters and cashiers. These people must have a terrific business to treat their customers so badly and still make money. I will (and have) drive an extra 25 miles to Estate or Greenwich to get away from them. I'm surprised Mercedes doesn't make them clean up their act. More