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Metro Ford

Schenectady, NY

4.5
4,730 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 4,730 reviews

February 18, 2024

This was a smooth,enjoyable, and seamless experience! I will be recommending everyone to Dan K and Metro Ford!! More

by nfiscaletti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2024

Had a good experience when having my vehicle worked on. On time and reliable service More

by FLHPIHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2024

Always a pleasure and always taken care of My vehicle is always ready when I'm told it's ready and never a delay More

by robo1825
Recommend Dealer
Yes
February 18, 2024

Bob and JT were awesome! They helped from beginning to the end. With everything. I would recommend Metro Ford to anyone More

by SBREWINGTON1126
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob
February 18, 2024

The personnel did and outstanding job. Why 15 words this is the dumbest thing I have ever heard, replace the company that came up with this. Can not say enough of the service personnel More

by RJMAJKUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2024

Don't make the same mistake I did, buy your used vehicle from a trusted and ethical dealership. If they don't offer at least a 3 month/3,000 mile warranty they sell junk! At least take it to a capable mecha More

by KJBlack2367
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Walker
February 17, 2024

Always a pleasure to get my Explorer serviced at Metro. I’m greeted warmly everyone is friendly work is done in a set time and I never have an issue More

by rpandori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2024

Metro ford was helpful, reasonable, and quick in repairing my expedition. Will continue going to Metro. More

by MATTHEW.PETTIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2024

Normal service great work Everyone was very friendly and professional. Dealership was clean. Show cars were spotless More

by TENNYPICOU1
Recommend Dealer
Yes
Employees Worked With
I don't know ??
February 15, 2024

I dropped my car off on the scheduled morning and it was done in the afternoon promised. More

by MFAHY724
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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