Park Cities Chrysler Dodge Jeep Ram Fiat

Thank you Park Cities! Amhad was the best! I LOVE my new Jeep!! Would recommend this team to anyone in the market! Amhad was the best! I LOVE my new Jeep!! Would recommend this team to anyone in the market! More

We purchased a vehicle here and had the worst experience. We were told the vehicle would probably be finished on Saturday if not for sure on Monday. I never heard anything so I called Monday afternoon and wa We were told the vehicle would probably be finished on Saturday if not for sure on Monday. I never heard anything so I called Monday afternoon and was told it would be ready to go Monday evening. I drove an hour to go pick it up to find out the car was not cleaned and windshield not replaced. They said they would deliver it to my house since they made us drive an hour and it not be ready. A couple more days go by and there was not any communication. It was always me reaching out to the dealership to keep things moving. When the vehicle was finally delivered it didn't not have a license plate plus other things the vehicle was supposed to come with. The dealership says it was not their problem they didn't know what was supposed to come with the vehicle. It took weeks to finally recieve paper plates to be able to drive the car we purchased. We were also told one thing in finance only to have paperwork say something else. I was finally able to get this portion resolved but only because I kept on them. This dealer is quick to take your money and put you on the back burner. I highly recommend shopping Elsewhere. More

Where to begin. I love my Jeep and, thankfully, it has been relatively trouble free. I have 2 issues with this dealer. When I bought the Jeep, they did not honor I love my Jeep and, thankfully, it has been relatively trouble free. I have 2 issues with this dealer. When I bought the Jeep, they did not honor what my salesperson said regarding the EV credit on my lease which means they likely kept those dollars for themselves. The other issue has been the service department. There is 100% turnover, often with your advisor, and that means the person who is supposed to follow up often leaves and no one is re-assigned your case. You have to chase them down to find out when your car is ready and best of luck getting anyone on the phone. Now my Jeep is due for its 4th recall in 2 years and I am still waiting for someone to call me back so I can schedule it. I wasn't expecting Sewell service but I did expect some service. More

Don’t buy from this Dealer . He sold to me bad Engine car, I drove this car for one week, I didn’t know blue smoke is coming out from exhaust. He keep my car more than a month wit He sold to me bad Engine car, I drove this car for one week, I didn’t know blue smoke is coming out from exhaust. He keep my car more than a month without fixing the problem and he return to me. I will like to expose him Stay Away from this dealer .Bad business practice More

Update: my concerns were resolved in a timely manner. Nick, Rebecca, and Justin did not hesitate to go above and beyond for me. I’m extremely impressed with how quickly they pulled together as a team to Nick, Rebecca, and Justin did not hesitate to go above and beyond for me. I’m extremely impressed with how quickly they pulled together as a team to make things right. The moment Nick offered to personally drop my vehicle off to me so my children and I did not have to drive in bad weather, I knew then my one star experience was a thing of the past! That is top of the line customer service. A salesman that put the needs of his customers before his own.10/10 I now have the biggest smile on my face. Thank you to everyone who had my best interest at the forefront. You’re truly appreciated! More

Shadiest dealership we ever encountered, they will lie to you to get you in the door and play with the numbers and interest in every way possible. The management will play games and manipulate the numbers to you to get you in the door and play with the numbers and interest in every way possible. The management will play games and manipulate the numbers to take advantage of you to the best of their ability every chance they get. Very dishonest people at a shady dealership. I would love the opportunity to defend my remarks with anyone there that can defend their tactics so reach out if you would like to debate my statements . So beware of this place if you care about honesty More

Refused to the honor online price. I even agreed to pay online price + the dealer addendum (which wasn’t advertised online) and they still refused. Sales guys were friendly. The sa I even agreed to pay online price + the dealer addendum (which wasn’t advertised online) and they still refused. Sales guys were friendly. The sales manager told me I insulted him by asking for the internet price. More

Parts department was absolutely amazing! ! Jose Garcia is an asset to not only the Parts department but to the entire PCCDJRF Dealership! He was professional and extremely helpful. He went ou ! Jose Garcia is an asset to not only the Parts department but to the entire PCCDJRF Dealership! He was professional and extremely helpful. He went out of his way to get me a part for my Fiat that I could not get in Arizona. Wish more employees could be like him! He is a total leader of customer service! Thanks again Jose!! More

This has been the worst buying experience of my life, STAY AWAY!!! My temporary tag expires in two weeks and just found out that the paperwork has not even been filed with the county. I bought when it w STAY AWAY!!! My temporary tag expires in two weeks and just found out that the paperwork has not even been filed with the county. I bought when it was Uptown and now am told that Park Cities can't help me in anyway. More