I started with a bad experience when I purchased 10/31/16 and it end with an almost worse experience when I went in for my final "FREE" oil change and tire rotation. I love my Jeep and it was fine as recent as 7/18/18 Free Oil Change and Rotation. I always took it in to the same dealership that I bought it from. My 2 year warranty of free oil changes and tire rotations ends 10/31/18. On my most recent visit 10/20/18, several things now needed critical attention. The Service tech gave me one price quote, but when they came with the final bill. The price was $50 more and they charged me for the oil change and rotation. After going back and fourth they finally agreed on the "free oil change and rotation", but now there was a mysterious "$30" Misc charge. There was no legitimate reason for extra $50. Note: Robert Espino was not bad, there was another Tech that mislead me on the prices, Good Tech, Bad Tech! Beware!!