Metropolitan Ford

2016 Explorer Sport I really had a good experience leasing my new 2016 Explorer Sport. Tony Reyes is very knowledgeable regarding product as well as the leasing processe I really had a good experience leasing my new 2016 Explorer Sport. Tony Reyes is very knowledgeable regarding product as well as the leasing processes. He took quality time to discuss my options. With the help of Matt, we were able to agree on monthly price so that it was a win-win contract. I look forward to continuing my relationship with Tony and Metropolitan Ford in the future. Best Regards, Mike More

Good service and good communication. Left truck there in the morning and got the thumbs up call by 2:00. Truck was kept clean and Left truck there in the morning and got the thumbs up call by 2:00. Truck was kept clean and More

Recall gas tank signifcantly rusted That edge has a lot of miles and does serveral long trips each year glad you recalled when you did kind of a safety worry to know the gas tank was tha That edge has a lot of miles and does serveral long trips each year glad you recalled when you did kind of a safety worry to know the gas tank was that rusty. More

Internet Sale & In-Person Pick-up Mine was an Internet sale where I worked exclusively with Dan Beckman. He was completely honest and trustworthy answering all of my detailed questions Mine was an Internet sale where I worked exclusively with Dan Beckman. He was completely honest and trustworthy answering all of my detailed questions over several phone calls. I flew in and picked up the car in person and it was exactly as the photos depicted and Dan personally described to me. I drove it over 2.000 miles back home and enjoyed the experience. I could not be any more pleased with Metropolitan Ford and especially Dan Beckman. David More

Pleasant car buying experience We recently bought a new Escape. It was our first visit to Metropolitan Ford. The dealer representative (Dan Beckman) worked with us on the specific We recently bought a new Escape. It was our first visit to Metropolitan Ford. The dealer representative (Dan Beckman) worked with us on the specifications we we were looking for and did a nice job explaining the features of the vehicle! More

Great car buying experience I received awesome customer service from Dan. He's patient, friendly, and answered all my questions. After purchasing, he also taught me tips and tric I received awesome customer service from Dan. He's patient, friendly, and answered all my questions. After purchasing, he also taught me tips and tricks for maintaining and enjoying my new car which I found very helpful. More

50k mainrenance So glad they could shuttle me home and back- super and perfectly on time so I could deal with a work conference call and getting to an out of town hoc So glad they could shuttle me home and back- super and perfectly on time so I could deal with a work conference call and getting to an out of town hockey tourney on time More

On time and true to estimate. Brian Burt was great, he explained the services required and the pricing. Vehicle was ready on time and final cost was exactly what was quoted. Brian Burt was great, he explained the services required and the pricing. Vehicle was ready on time and final cost was exactly what was quoted. More

The Works Fuel Saver Pagkage My spouse took our 2013 Camry in for an oil change. Value and quality of work was the typical excellent. However, care in communication needs improv My spouse took our 2013 Camry in for an oil change. Value and quality of work was the typical excellent. However, care in communication needs improvement. The "Ford Quick Lane Vehicle Report Card" attached to the Customer Invoice was for a 2015 Ford Super Duty F350 belonging to Audie Cole of 600 Tool St. Monroe, MI. Jordan Rundle was the Service Consultant/Advisor. We did not notice the error until my spouse was home. Not sure who the certified technician. The technician on Mr. Cole's Vehicle Report Card was S. Swirtz. There was no technician's name on the Customer invoice. The invoice number was #278569. More

Great service I used the Quick Lane and boy was it quick! Great customer service! I will definitely return to have all my services on my Fusion done here I used the Quick Lane and boy was it quick! Great customer service! I will definitely return to have all my services on my Fusion done here More