Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

Worst service ever at a dealership. They didn't inform me the car I contacted them about had been sold. Then the salesperson proceeded to show me 2 cars (which took one hour, not sure w They didn't inform me the car I contacted them about had been sold. Then the salesperson proceeded to show me 2 cars (which took one hour, not sure why it would take so long cause I didn't test drive them. It just took him a long time to get access to the cars). He then gave us the wrong information, saying the car didn't have a feature I requested, which he was actually wrong about and my friend had to point it out. Finally, he informed me that the car had to be financed in order to get the listed price. I said I wanted to pay cash and he became very rude, explaining if we pay cash, the dealership doesn't benefit. We said then it wasn't going to work out and he replied angrily "thanks a lot for wasting two hours of my time!" This was the culmination of several inaccurate or rude statements he made. Do NOT recommend this dealership or Javier, their rep. More

I appreciate Alain and the finance team for taking my inquiry serious and helping me get an amazing deal. Alain specifically was awesome and asked me if I needed assistance and took me seriously unlike 2 inquiry serious and helping me get an amazing deal. Alain specifically was awesome and asked me if I needed assistance and took me seriously unlike 2 other salesman. More

I want to appreciate to Antonio Diaz ,as a salesman,he did a good job ,my husband bought a car last week and he is so satisfied with ,and we thanks to all the staff they are really nice ,thanks to you ,go did a good job ,my husband bought a car last week and he is so satisfied with ,and we thanks to all the staff they are really nice ,thanks to you ,good job More

The worst deeler ever this message for Albert Lopez president Miami lakes auto mall SR how you company selling cars whit not inspection? My runner no good tires leak oil no mats filter destroyed a lot president Miami lakes auto mall SR how you company selling cars whit not inspection? My runner no good tires leak oil no mats filter destroyed a lot problems whit alignment terrible situation so forced me in the contract 3 fee about services ? I never request nothing LoJack and 2 more services so 1395 total Cost in this moment nothing activation about lo jack in my email nothing received about this service ? The manager extremely Ruth no water no coffee no nothing I have to fight to cancel this services and refund my money I buy cash this car so how you company work Mr Lopez ? I still waiting for the financial person no awnser ? The manager Robert super Ruth unprofessional and cero customer service unveiling this problem whit you company I continue waiting and nothing the sales only send the problem to the manager de la Vega no available never in the deeler selling cars used and never inspected carfax reflect inspection complet is a lie nothing check i spend more that 2000 dls is fit all problems I have receipt but minimum you can’t doing Mr Lopez is refund thus services 1395 because this situation is inaceptable the deeler lie to me in this car so I need cancellation the services refund and no problem thanks a lisandra for you time y attention thanks again I hope Vega o Lopez give the order to Sergio in financial for cancellation and refund y deserve and is my right I’m no recomendet ever this deeler I’m no comeback ever for my another car in cash More

Customer service for service department was not up to par with other dealerships. Very disappointing. My wife had a very bad experience with a car that we only had for a week with less then 500 miles on it with other dealerships. Very disappointing. My wife had a very bad experience with a car that we only had for a week with less then 500 miles on it. More

Thank you everyone at the Miami Lakes Automall - Chevrolet for the A plus experience. I felt very welcomed and oriented while the process of finding the right car was very smooth. Chevrolet for the A plus experience. I felt very welcomed and oriented while the process of finding the right car was very smooth. More

The salesman was great and very informative the xxI dept. was also great to work with and the manager at Mitsubishi worked hand and with the salesman to make sure all my needs were fulfilled and met. Amazing was also great to work with and the manager at Mitsubishi worked hand and with the salesman to make sure all my needs were fulfilled and met. Amazing More