
Midlands Volkswagen of Columbia
Columbia, SC
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5th VW We've bought 4 VW's from this dealership over the last twelve years. Each time they've work hard to earn our business. Even though they may have had We've bought 4 VW's from this dealership over the last twelve years. Each time they've work hard to earn our business. Even though they may have had changes from the old Wray days it appears they are headed back in the right direction. Roger, Craig, and Geneva worked hard to satisfy us and it paid off with another Passat. Give them a try the next time your in the market for a new VW. More
Purchase of VW Golf Quick. Convenient. Easy. Roger and Craig were very organized and professional. They did not waste our time and yet made sure we understood the car Quick. Convenient. Easy. Roger and Craig were very organized and professional. They did not waste our time and yet made sure we understood the car and the paperwork. Love my VW Golf! I will do business with them again. More
TDI Buyback -- In with a Jetta, out with a Tiguan Great experience...again...dealing with the team at Midlands VW. Have been wrestling with what to do with my Jetta TDI that has been impacted by the b Great experience...again...dealing with the team at Midlands VW. Have been wrestling with what to do with my Jetta TDI that has been impacted by the buyback issue. Ended up giving the Jetta TDI back and driving off in a 'new to me' Tiguan. This is the third vehicle I've purchased from Jim Hutson at Midlands. Super easy to work with each time. In this instance, I also worked with four other members of the team to make this happen in a relatively short period of time. Roger was also fantastic. Will continue to recommend Jim, Roger and the entire team at Midlands VW to my friends and family! More
Great easy to work with and nit pushy. I bought a passat from Joe he was great wasn't pushy and got me the deal another dealership wouldn't give me. Very happy with the purchasing process. I bought a passat from Joe he was great wasn't pushy and got me the deal another dealership wouldn't give me. Very happy with the purchasing process. More
Roger Maxwell sets the bar for customer service My family needed to replace our well loved VW Beetle, which has been a part of our family forever, but not just any VW would do. Roger allowed us to My family needed to replace our well loved VW Beetle, which has been a part of our family forever, but not just any VW would do. Roger allowed us to view and test drive (even the golf cart!) until we found exactly what we were looking for, and he let us do it at our own pace with no undue pressure. He asked great questions, he listened, he offered insight and advice, and he helped guide us through to the very end. Roger demonstrates that buying a car at a dealership does not have to be stressful, intimidating, or unpleasant. As a longtime VW owner, I'm glad Roger is on our side. Car owners and buyers as passionate and enthusiastic as VW folks are deserve a guy like Roger to get them in the right car at the right price in the RIGHT WAY. I would also add that Craig and JP are standouts at what they do. They made what is usually the hardest part very easy. I've sat with dealership finance and sales managers before and it has never been as good as this. Awesome experience all the way around! More
Great Experience I wasn't looking forward to car shopping, I have not enjoyed it in the past. Roger made the experience fun for me. I did not feel any pressure during I wasn't looking forward to car shopping, I have not enjoyed it in the past. Roger made the experience fun for me. I did not feel any pressure during my visit and he gave me his honest opinions. I felt comfortable during the car buying process which I thought was impossible. I will definitely be back in the future. More
please I was pleased with every aspect of my service. The sales rep to sales manager showed great patience. They both appeared committed to finalized the de I was pleased with every aspect of my service. The sales rep to sales manager showed great patience. They both appeared committed to finalized the deal.Best experience I ever had at a car dealership. More
Review of a salesman My salesman Joe Mcdougal was awesome. He sold me when I got out of my car and the greeting he gave me made me feel special. My husband bought me a 201 My salesman Joe Mcdougal was awesome. He sold me when I got out of my car and the greeting he gave me made me feel special. My husband bought me a 2014 beetle through Joe that day. Thanks Joe. It was a pleasure meeting you. More
Auto Buying the way it should be! I would like to thank Jim for all of his assistance with the Civic for my daughter, before and AFTER the sale. I honestly think that was the best car I would like to thank Jim for all of his assistance with the Civic for my daughter, before and AFTER the sale. I honestly think that was the best car buying experience I've had. Very professional and no-nonsense, I appreciate that! We'll definitely be doing business again in the future! Thanks again, Travis Burr and Sarah Burr More
It was better than I expected! I have given this rating as excellent because I was on my own as a first time buyer. And at first I felt I was going to be a lamb thrown into a tank I have given this rating as excellent because I was on my own as a first time buyer. And at first I felt I was going to be a lamb thrown into a tank of sharks. But my experience was quite the opposite. I didn't know what to expect, even tho' I knew I wanted this experience to be the best ever. The Product Specialist (Jim Hutson) whom assisted me in buying my car was awesome! Not only did he pick me up at my home, since I didn't have a vehicle to drive, he took the time to answer my questions and explaining to me anything that I may have asked or wasn't certain of. Mr. Jim Hutson was pleasant, knowledgeable, personable and he didn't pressure me into making a decision. Anything I needed to know, he made certain to take the time to make sure I understood. I felt very comfortable while visiting Midlands VW and I was very happy with the entire process. Mr. Craig Jones, in Finance, was also very congenial and he also took the time to explain everything to me without making me feel rushed or pressured in any form. I totally enjoyed this entire experience and I will definitely use Midlands VW for any and all of my services for my new Jetta and in the future to buy another vehicle. I also highly recommend anyone who is in need of a great deal, wonderful service and an all around pleasant experience with buying a car, be it used or new, to absolutely go to Midlands VW. I guarantee.. you will not be disappointed but only very happy. More