Hertrich Chevrolet Toyota of Pocomoke

I have been a customer and purchaser of Toyota Tundra's, Tacoma's and Chevy Silverado's sine the Hertrich Group purchased the dealership. There are no gimmicks during any of my experiences of truck purchas Tacoma's and Chevy Silverado's sine the Hertrich Group purchased the dealership. There are no gimmicks during any of my experiences of truck purchases. The sales team is very knowledgeable about the products they sell and are always very helpful during and after the transaction has been finalized. The service is honest and their work ethic is second to none. The service department is always aware of the length of time to perform the scheduled and unscheduled maintenance. I appreciate the honesty, competent and friendly attitude that is displayed by everyone at this dealership. So, in closing THANK YOU Clarence, Dana, Jaron, Tonazja, Andy, Debbie and Kevin for all of your professionalism and honesty. I will always purchase my vehicles at Hertrich Toyota of Pocomoke simply because of the individuals referenced in this review! More

Very satisfied with entire service process. From a thorough inspection, diagnosing the issue, ordering and scheduling the repair. Very smooth process. From a thorough inspection, diagnosing the issue, ordering and scheduling the repair. Very smooth process. More

I just purchased a beautiful new Camry Hybrid and I could not be happier with the experience I had at Hertrich Toyota of Pocomoke! Billy and Clarence worked seamlessly and tirelessly to find me my dream car. not be happier with the experience I had at Hertrich Toyota of Pocomoke! Billy and Clarence worked seamlessly and tirelessly to find me my dream car. I truly appreciated their responsiveness, transparency, attention to detail, and professionalism. They had expert knowledge of the vehicles on their lot, which was critical in making my decision about models and features. The other Toyota dealership I got in touch with? They never even replied to me. The team at Hertrich Pocomoke were down-to-earth and genuinely a pleasure to make a deal with. When the opportunity arises, I will absolutely refer friends, family, and colleagues to them with complete confidence. Thank you, thank you, thank you! More

They don't service used cars. Salesman reset oil gage like it was just changed. When I changed oil it was very black and all filters were very bad . Recieved 1 car key and it broke in a month would not r like it was just changed. When I changed oil it was very black and all filters were very bad . Recieved 1 car key and it broke in a month would not replace. Manager told me that they don't service used cars when they come in. With that my car could have had a lot of problems. More

Service Visit Friendly, courteous, competent, and they do not try to constantly upsell you into things you don't need. A good, ole-fashioned, hometown dealer and t Friendly, courteous, competent, and they do not try to constantly upsell you into things you don't need. A good, ole-fashioned, hometown dealer and that is why I drive past two other 'big-city-style' dealers for service to my Prius. More

The Service Department is Outstanding. The Service Manager Andy Linton goes out of his way to make my service great. I love the communication before anything gets done. Outstanding service Manager Andy Linton goes out of his way to make my service great. I love the communication before anything gets done. Outstanding service More

The service department is awesome!!! Extremely helpful and friendly to service all your vehicle needs... I had a internal engine noise on my Toyota venza and they were able to diagnose it and fix it in a and friendly to service all your vehicle needs... I had a internal engine noise on my Toyota venza and they were able to diagnose it and fix it in a timely fashion... I would like to thank all of the service department especially Andy Linton service manager, Amanda Davis service advisor and the ase master technician EJ... Kevin W. More

Service dept the best!!! Amanda,Kevin ,deb and Andy are top As stated above, the service dept is the best. Yes, even Andy!!! This dealership has sold me two vehicles and have been there always to help me and As stated above, the service dept is the best. Yes, even Andy!!! This dealership has sold me two vehicles and have been there always to help me and my family with repairs on all our cars. Thank you!! Jpc. Cars serviced and repaired here for us are; Toyota Kia Chrysler Honda Winnebago and ford. More