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Mike Castrucci Ford Lincoln of Alexandria

4.7

349 Lifetime Reviews

7400 Alexandria Pike, Alexandria, Kentucky 41001
Call (859) 448-9400

349 Reviews of Mike Castrucci Ford Lincoln of Alexandria

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January 21, 2019

"Roger Rocks"

- Lexiusbuyer

Thanks for Roger next time being the car up clean-it was reAl dirtty on the inside.. but he cleaned it up some when mention

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Recommend Dealer
Yes
Employees Worked With
Roger Lyons
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Brown
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 17, 2019

"No pressure experience "

- Cargirl2018

We had such a great car buying experience at Mike Castrucci Ford in Alexandria. Chris was awesome. He never once pressured us into buying and answered all questions we had. he really let us make the decision and didn't have to persuade us in any way. We will definitely buy another from him.

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Recommend Dealer
Yes
Employees Worked With
Chris Acree
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Finance guy....wasn't Jeff Brown. Can't remember his name.
January 17, 2019

"Excellent customer service, very friendly"

- Shanye West

Roger was a wonderful salesman. He was very understanding as to what I was looking for and willing to work with me on the trade in and paperwork. He helped me through the entire process and even stood outside in the cold weather to talk with me as I waited for the car to be finished detailing and filled up with gas. I would highly recommend him to anyone looking to get a used car!

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Recommend Dealer
Yes
Employees Worked With
Roger Lyons
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 11, 2019

"Simple"

- elath712

My experience with Mike Castrucci Ford was fantastic. The sales associates (Chris Acree and Adam Flannery) that assisted me with my purchase had the utmost professionalism. I felt no pressure at all during the time I was looking at vehicles.

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Recommend Dealer
Yes
Employees Worked With
Chris Acree
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Brown
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 10, 2019

"Great customer service with Tina"

- Terry

Really appreciated the accurate answers, details, and integrity of sales rep Tina. Lots of places sell MKC’s but after being there 10 minutes I realized Tina is one of a kind.

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Recommend Dealer
Yes
Employees Worked With
Tina Ruebusch
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Brown
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 09, 2019

"Great experience "

- Kgulley

Roger was very helpful, let us take our time and look around. Was not pushy, interested it what we were looking for and in the price range we wanted. We appreciate it.

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Recommend Dealer
Yes
Employees Worked With
Roger Lyons
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Brown
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 09, 2019

"The Great one -- Tina Ruebusch"

- KaiserVR

I had no intention of purchasing a Ford truck. However, after working with Tina, we found a truck that fit not only my personality, but my lifestyle. She allowed me to test drive as long as needed to get a feel for how it drove. Needless to say it was a perfect fit. Later, after working with Jeff, I got to experience the lobby and the workers therein, who were excellent. Overall wonderful experience, one that I highly recommend to anyone searching for a new or used vehicle. Tina, Jeff, and the rest of the staff assured me If I needed ANYTHING, give them a call. Thanks, COL Timothy D. Riddle

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Recommend Dealer
Yes
Employees Worked With
Tina Ruebusch
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Brown
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 08, 2019

"Went to look, left with a Certified Preowned F150"

- timic13

Was really a very nice auto buying experience. Originally visited Castrucci Ford to look. Was asked if I wanted to take the vehicle I eventually purchased out on the road. After being plated and DL copied, I was allowed to test drive their vehicle alone, no pressure, take your time. Made an offer that after a little discussion was agreed upon and I drove the F150 home. Was absolutely the best vehicle buying experience I have ever had.

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Recommend Dealer
Yes
Employees Worked With
Dave Green
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Roger Lyons
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Brown
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 05, 2019

"Excellent service"

- Y1bnop32

We are so thankful for our service at ford with chris Acree. He was super supportive honest, timely and we appreciated working with him greatly!!!!

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Recommend Dealer
Yes
Employees Worked With
Chris Acree
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 04, 2019

"couple hours"

- shannon5 kids

Very helpful and friendly would definitely recommend you to friends went above and beyond what most car dealerships would very wonderful people very compassionate and caring

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris Acree
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeremy Huffman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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