I got my car in 2010 and have had NOTHING but problems. My TPMS light came on YEARS ago. I took it to get it checked out and they said it was a "dummy light", a system error and nothing was wrong with the tire pressure. They said they were ordering a new part and they would call me when it comes in. Fast forwards MONTHS, I realized they never called so I went back up there. They said I never came to get it serviced so they used it on another vehicle. They said they were ordering another one and would call me when that one came in. Fast forward maybe a year, the light is STILL on and I now need an alignment. By this time I'm mad because I realized they STILL have not called. Once again, the part is not in and now they say I have to pay for the part and service because my warranty has expired. I left FURIOUS but took the loss because I waited so long to go up there even after they promised to call the second time. Fast forward a few years, I get a letter in the mail saying 2 or 3 things were recalled and to bring my car in so they can replace it. I take it to get looked at and wait and wait and wait. After the long wait, the woman tells me they have to order the parts and they will call me. I'm apprehensive so I give them my phone number and call in a few days. The part is still not in. They eventually call to schedule an appointment for me to come in and get it fixed. I am a full time student with a full time job so I have to get ppl to help me with things like dropping my car off and taking me to work and/or school. My mother took time out of her day to do this for me and when she got there to get it serviced, they told her the part was not in! I was FURIOUS! I have to wait again because they told her they would order it. Again they NEVER called and the only reason I remembered it is because I ran across the paper I got in the mail while cleaning out my car. I called again, still nice and calm and the woman told me they have the parts in and scheduled an appointment for 4/7/17 at 2 pm. This time my boyfriend takes it and they tell him the technician is out today! They also said they tried to call me but the number was disconnected! That is a lie! I give them my updated phone number every time I call because they are incompetent! This is the last straw. Everything I've ever tried to do there is in the system but I never get serviced. This is the worst company I have ever had to deal with!