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Lou Sobh Kia of Brunswick - Service Center

Brunswick, GA

3.8
37 Reviews

37 Reviews of Lou Sobh Kia of Brunswick - Service Center

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January 22, 2024

Friendly and efficient service and nice waiting area. I Would definitely recommend thia dealership to someone. More

by Lizzerkirkland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Lou Sobh Kia of Brunswick responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Team at Lou Sobh Kia of Brunswick

January 12, 2024

This dealership is one that you should stay away from. The dealership has just changed ownership and they are not going to honor promises made by previous dealership. Unfortunately I will not be coming ba More

by soundtiger30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed McKeon
Jan 17, 2024 -

Lou Sobh Kia of Brunswick responded

We appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Team at Lou Sobh Kia of Brunswick

January 10, 2024

There service department is top notch. Has taken care of all my vehicle issues now and in the past. More

by powersjv1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Faloretti
Jan 11, 2024 -

Lou Sobh Kia of Brunswick responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Team at Lou Sobh Kia of Brunswick

August 19, 2023

Great experience! Everyone was very helpful especially Samantha, My oil change was done in record time (less than an hour)! Samantha explained the process of vehicle m More

by cpatterson72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha, Herb Miller
Sep 19, 2023 -

Lou Sobh Kia of Brunswick responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Lou Sobh Kia of Brunswick

April 20, 2023

Let me begin this review by saying that this dealership took a major problem and made it go away. I want thank everyone in sales and management and especially service staff Marcus and Stephanie. I have nev More

by Hockeybear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Parker Samantha and Marcus
August 07, 2022

I took my car in to be repaired. It sounded like the engine was going to fall out and shook terribly. $2700 later we were told the car was ready to be picked up. The next night my More

by jjwx22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Murphy Jr.
Aug 09, 2022 -

Lou Sobh Kia of Brunswick responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Mike Murphy - mikejr@mikemurphykia.com; 912-574-5748

May 29, 2021

People are easy to talk to and they do a great job servicing our new Kia Sportage. Waiting area is super clean and very comfortable. More

by Dawgs2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herb Miller
Jun 12, 2021 -

Lou Sobh Kia of Brunswick responded

We are absolutely honored you chose Mike Murphy Kia as your dealership! On behalf of the Mike Murphy Kia family, we thank you for your business and look forward to serving your vehicle needs for many years to come. Sincerely, Mrs. Beth Murphy Executive Director of Public Relations

Jun 12, 2021 -

Dawgs2016 responded

Without a doubt the #1 place in Brunswick to buy and have your car serviced. We bought our Kia Sportage a year ago this month and could not be happier. Scheduled it twice for service with nothing but professional service both times.

May 15, 2020

Team Work I came in for service on my 2016 Sportage, which they said wasn't necessary (good on them),and a few hours later drove off in my brand new 2020 Sporta More

by bigahol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Nolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Murphy Jr., Eric Cabrera, Eric Tucker
April 09, 2020

I needed 2 issues checked out in my 2020 Kia Soul. I brought it in they checked it out and parts are ordered! Great job. I WILL NOT go to any other Kia dealership! More

by Reneethornton314
Recommend Dealer
Yes
Employees Worked With
Chase Rogers, Joshua Kato
Apr 14, 2020 -

Lou Sobh Kia of Brunswick responded

Thank you so much for your positive feedback! We are honored to serve all your vehicle needs and are grateful to have you as part of the Mike Murphy Kia family. Sincerely, Mrs. Beth Murphy Director of Public Relations

February 14, 2020

Oil change, led to driving off with a new vehicle Came for an oil change, eyeing the Kia Sorento on the show room floor. Introduced to salesman Eric Tucker, by Mike Murphy Jr. We spoke about the veh More

by Jlm7261
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy Jr., Eric Cabrera, Eric Tucker
Feb 21, 2020 -

Lou Sobh Kia of Brunswick responded

Thank you for your positive feedback! We are so glad you love your new Kia Sorentol! We also are so honored you put your trust and loyalty into our team at Mike Murphy Kia. We look forward to helping service all your vehicle needs for years to come. We come to the Mike Murphy Kia family. Sincerely, Mrs. Beth Murphy Director of Public Relations

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